Ratings based on 366 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
5 Nov 2024 by rika, Hotel Management
Dear Alyssa, Good Afternoon. Thank you for staying at Sagara Villas and Suites Sanur. We hope that you enjoyed your stay and We hope you are able to spend your time with us in the future. Thank you and have a wonderful day. Best regards,RikaEcommerce
by A verified traveler
Posted 6 Oct 2024
We loved how the property was so unique and tranquil. The location was superb with the walking ability to all things around the property. The villas were excellent with privacy, quietness and relaxing layouts.
Comment from Hotel Management
8 Oct 2024 by Rika, Hotel Management
Dear Sc Wise, Good Morning. Warmest greetings from Sagara Villas and Suites Sanur. Thank you for staying with us and it is delightful to learn that you enjoyed your stay with us. Hopefully in your next holidays are able to spend your time at Sagara Villas and Suites Sanur. Thank you and have a wonderful day. Best regards,RikaEcommerce
by A verified traveler
Posted 28 Sep 2024
In a quieter part of Sanur, near Mertasari beach but with tons of good restaurants and earrings close by. My room was incredible— lovely decor, big soaker tub and a walk in shower. There’s even a jacuzzi on the terrace! However, there was a couple of times where I ordered from room service and was mildly disappointed— the food was good and arrived quickly but twice I ordered a glass of milk with my meal and both times, it was forgotten (not a big deal, just a slight inconvenience as I had planned to use the milk for coffee in my room the next morning— no creamer/coffee mate)
Comment from Hotel Management
29 Sep 2024 by Rika, Hotel Management
Dear Michele, Warmest greetings from Sagara Villas and Suites Sanur. Thank you for staying at Sagara Villas and Suites Sanur. It is delightful to learn that you loved to stay with us. We apologize for the inconvenience caused during your stay especially with our room service. We will inform and review with our Team. We hope in your next holidays are able to stay at Sagara Villas and Suites Sanur. Thank you and have a wonderful day. Best regards,RikaEcommerce
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Rika, Hotel Management
Dear Kim Bradley, Good Afternoon. Warmest greetings from Sagara Villas and Suites Sanur. Thank you for staying with us and thank you for your excellent score to us. We hope we can meet again in your future stay. Thank you and have a great day. Best regards,RikaEcommerce
by A verified traveler
Posted 17 Aug 2024
Great service
No exterior windows
Comment from Hotel Management
20 Aug 2024 by Rika, Hotel Management
Dear Louise, Good Afternoon. Thank you for staying at Sagara Villas and Suites Sanur. We hope you had a wonderful stay with us and we are looking forward for your next visit. Thank you and have a good day. Best regards,RikaEcommerce
by A verified traveler
Posted 12 Aug 2024 on Wotif
Everything was fabulous, pool and area beautiful, great restaurants in the surrounding area, clean room, great bathroom, will be back
Comment from Hotel Management
13 Aug 2024 by Rika, Hotel Management
Dear Leanne, Good Morning. Warmest Greetings from Sagara Villas and Suites Sanur. Thank you for staying with us and thank you for your excellent review. It is delightful to learn that you enjoyed your stay with us and we hope in your next holidays are able to spend your time at Sagara Villas and Suites Sanur. Thank you and have a great day. Best regards,RikaEcommerce
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Rika, Hotel Management
Dear Rachel,Good Afternoon. Warmest greetings from Sagara Villas and Suites Sanur. Thank you for your review score to us and we hope that you can stay with us in your future holidays. Have a goo day. Best regards,RikaEcommerce
by A verified traveler
Posted 3 Aug 2024
Over all the property was fantastic. The staff were very friendly and helpful. You couldn’t ask for better staff they were great. However for us we found the same play list every day became annoying as was the music from the bar opposite the property although this did stop usually at 11pm. Our 1 bed pool villa was lovely and a high standard.
Comment from Hotel Management
6 Aug 2024 by Rika, Hotel Management
Dear Alison Walker, Good Afternoon. Warmest greetings from Sagara Villas and Suites Sanur. Thank you for staying with us and thank you for your best comment regarding our facilities and services. We deeply apologize for the inconvenience caused which make your holidays became annoying. We will always do our best to all of our lovely guest and we hope that you can spend your holidays with us in the future. Once again, We thank you very much. Best regards,RikaEcommerce
by A verified traveler
Posted 5 Jul 2024 on Wotif
The size of these rooms are amazing, and have been renovated nicely. Absolutely loved the pool and surrounding area.
Comment from Hotel Management
16 Jul 2024 by Rika, Hotel Management
Dear Helen, Good Afternoon. Warmest greetings from Sagara Villas and Suites Sanur. Thank you for staying at Sagara Villas and Suites Sanur. It is delightful to learn that you enjoyed your stay with us and we hope in your next holidays are able to spend your time at Sagara Sanur. Thank you and have a great day. Best regards,RikaEcommerce
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
2 Jul 2024 by Rika, Hotel Management
Dear Rebecca, Warmest greetings from Sagara Villas and Suites Sanur. Thank you for staying with us and thank you for rating score. We hope that in your next holidays are able to spend your time at Sagara Villas and Suites Sanur. Best regards,RikaEcommerce
