Ratings based on 139 Verified Reviews

3.6 out of 5
68% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Aug 2024
Floor dirty
4 out of 5
by A verified traveler

Posted 14 May 2024
Property is excellent but the reception and front desk staff need more training in coordinating with the guest .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024 on Hotels
4 out of 5
by A verified traveler

Posted 8 Apr 2024
The place close to airport
1 out of 5
by A verified traveler

Posted 12 Jan 2023 on Wotif
Dirty
3 out of 5
by A verified traveler

Posted 30 Aug 2022
The room was small and a bit dated.
3 out of 5
by A verified traveler

Ok

Posted 21 Jun 2021 on Hotels
The hotel is rather rundown, the bed was comfortable but the room could have been cleaner. I did like the breakfast. Also there is a rooftop pool which offers excellent views of the surrounding area.
Comment from Hotel Management
23 Jun 2021 by Sofyan - Director of Sales , Hotel Management
Dear Mr. Bryan, Thank you for your feedback. It was a pleasure assisting you and glad that you're enjoy staying with us. We're very appreciated of your review and we'll assurance for improving the room quality immediately. Hopefully you'll be happy to return again with us and hope to serve you more better at your next visit. Always stay safe and healthy, see you soon. Best Regards
4 out of 5
by A verified traveler from brisbane

Posted 6 Mar 2020
the breakfast is great the staff are very friendly and helpful the pool could do with a renovation but overall the place is nice
Comment from Hotel Management
11 Mar 2020 by Sofyan - Director of Sales, Hotel Management
Thank you for your feedback & staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you're enjoying during stay with us. We hope to see you again near the future & Have a pleasant day
1 out of 5
by A verified traveler

Posted 7 Dec 2019
Not clean, food was not good, staff is not aware of bookings and asked us to checkout a day before actual checkout. Do not hire their driver, he is too expensive.