Ratings based on 154 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2019
Restaurant had good service and good food. All staff were very friendly and most accommodating. Easy access to the beach.
Comment from Hotel Management
8 Feb 2020 by Oka , Hotel Management
Dear Raymond ,
Thank you very much for your wonderful review! We were thrilled to have you with us and much appreciate your most positive comments.
we look forward to welcoming you back in the future
by A verified traveler from BRISBANE
Posted 4 Oct 2019
Quiet garden space; 2 lovely pools; abuts the busiest road in Sanur ..but only a 10 minute walk to beach. Would stay again
Comment from Hotel Management
9 Oct 2019 by Oka, Hotel Management
Dear Guest ,
We are appreciate your feedback very much and thank you very much for your recent stay at our hotel. We look forward for welcoming you back to Puri Dalem.
by A verified traveler from Melbourne
Posted 13 Aug 2019 on Wotif
We liked everything about Puri Dalem, the staff are accommodating
Comment from Hotel Management
19 Aug 2019 by Oka / Reservation, Hotel Management
Dear Guest ,
We are delighted to read that you much enjoyed your stay and thank you for your gracious comments and we look forward to welcoming you back to our hotel.
by A verified traveler
Posted 23 Jul 2019
Poor lighting, bathroom door broken, however, there is storage facility.
Comment from Hotel Management
28 Jul 2019 by Oka / Reservation, Hotel Management
Dear Guest ,
Thank you for your recent stay at Puri Dalem Sanur Hotel
Your feedback is extremely valuable for us,
We pleased to read that you were an unhappy regarding our room.
now that issue is already on our progress to improve the room quality by refurbishing all part of room.
by A verified traveler
Posted 15 Jul 2019
Comment from Hotel Management
18 Jul 2019 by Oka / Reservation, Hotel Management
Dear Guest,
Thank you for your recent stay at our hotel.
We hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us.
We looking forward to your next visit to Puri Dalem Hotel
by A verified traveler
Posted 1 Mar 2019 on Hotels
Comment from Hotel Management
1 Mar 2019 by Oka / Reservation, Hotel Management
Dear Mr.Fred ,
Thank you very much for your excellent rate of our hotel, we really appreciate it .
We look forward for welcoming you back to Puri Dalem Hotel.
by A verified traveler
Posted 28 Feb 2019
Comment from Hotel Management
5 Apr 2019 by Oka / Reservation, Hotel Management
Dear Valued Guest,
We are appreciate your feedback very much and We look forward for welcoming you back to Puri Dalem Hotel.
by A verified traveler from Perth WA
Posted 25 Oct 2018 on Wotif
Beautiful surrounds, clean, airy, large room. Cheaproom. Excellent, inexpensive resto
Very happy polite accomodating staffs. Will definitely come back.
Comment from Hotel Management
26 Oct 2018 by Oka / Reservation, Hotel Management
Dear Michael,
Warmest greeting from Puri Dalem Sanur Hotel
We are delighted to read that you much enjoyed your stay and thank you for your gracious comments.
We look forward for welcoming you back to Puri Dalem.
by A verified traveler
Hidden treasure.
Posted 7 Sep 2018 on HotelsExcellent location, lovely friendly people. Great massage.
Comment from Hotel Management
8 Sep 2018 by Oka, Hotel Management
Dear Mr/Mrs. Doreen ,
We are delighted to read that you much enjoyed your stay and thank you for your gracious comments especially about the staffs and location.
We look forward for welcoming you back to Puri Dalem Hotel.
by A verified traveler
Basic but highly recommended
Posted 9 Aug 2018 on HotelsBasic room but the hotel itself was very well managed and looked very tidy. Staff were very pleasant and our room was dressed beautifully on arrival. Breakfast was great.
Comment from Hotel Management
10 Aug 2018 by Oka / Reservation, Hotel Management
Dear Valued Guest,
Thank you very much for recent stay at our hotel, Your feedback is extremely valuable for us as we work to continually improve our services to meet the needs of all our Guests.
we looking forward to welcoming you again in the future.
