Ratings based on 471 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2024
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Nice place
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Peaceful surroundings and great pool area with great service staff.
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Nice quiet place it’s about a 5 minute taxi drive to down town Sanur or you can hire bike from beach and ride into town, staff where amazing, pool bar staff are always friendly and welcoming,The transport that was organized through hotel was brilliant his name was Made he connected me with photo and message as we arrived at airport,
Comment from Hotel Management
7 Sep 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your kind review! We're happy to hear you enjoyed the quiet location and that our staff made your stay memorable. It's great to know Made provided excellent service. We hope to welcome you back soon!Best Regards,
4 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Stayed here for a night before heading to Gili. Very friendly staff, comfortable room, lovely pool area and tasty food in the restaurant.
Comment from Hotel Management
26 Aug 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for staying with us! We're glad you enjoyed your room, the pool, and our restaurant. Safe travels to Gili, and we hope to welcome you back in the future!Best Regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2024
4 out of 5
by A verified traveler

Posted 24 Jul 2024 on Wotif
Property was great. Staff awesome. Just not so much around like there is near south Sanur.
Comment from Hotel Management
25 Jul 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your feedback! We're happy you enjoyed the property and our staff. We're looking forward to welcoming you back soon.Best Regards,
5 out of 5
by A verified traveler

Posted 24 Jul 2024
Beautiful
Comment from Hotel Management
25 Jul 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted you found our place beautiful.Best Regards,