Ratings based on 57 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
We booked this hotel because of its pool which met our expectations from the photos on the website. The property is well located in Pamukkale. Our check in was efficient. We booked a 3 bed room to get more space. The room was fairly basic, but the beds were comfortable and the bathroom was functional (great water pressure). The room had a small balcony overlooking the pool area. The pool was great and had a number of loungers available. The hotel booked us a terrific guided tour of Hierapolis and the travertine mountain.
Comment from Hotel Management
30 Oct 2024 by guest realation team, Hotel Management
Dear Valued Guest RobertThank you so much for your amazing review! It was our pleasure to accommodate all your requests, and we can’t wait to welcome you back for another wonderful stay!Stay Connected
by A verified traveler
Posted 10 Oct 2024
Turgai excelente persona inigualable calidad
Comment from Hotel Management
10 Oct 2024 by Guest Realatıon Team, Hotel Management
Dear Valued Guest Alvaro we’ll be sure to pass along your kind words to TurgaiWe can’t wait to welcome you back for your next visit. Until then, we wish you the best as you work towards your return. Thank you for being such a valued guest!Sincerely,
by A verified traveler
Posted 9 Oct 2024 on Hotels
GREAT STAFF & OWNER, GOOD BREAKFAST, CLEAN POOL, GREAT LOCATION TO LOWER GATE OF THE COTTON CASTLE, GREAT LOCATION TO VIEW EARLY MORNING SUN-RISE OF BALLOON FLIGHTS, GOOD MINI-BUS SERVICE TO & FROM DENZILI. ROOMS WERE SPARCE, MINIMAL LIGHTING AND ELECTRICAL OUTLETS
Comment from Hotel Management
9 Oct 2024 by guest realatıon team, Hotel Management
Dear Valued Guest MichaelWe take great pride in providing memorable customer service to all of our guests. We are so happy to hear that you found our team are accommodating. Comfort and convenience are at the heart of what we do, it is great to hear that you enjoyed staying in our clean and comfortable rooms.Please visit us again soon!Sincerely,
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by guest realatıon team, Hotel Management
Dear Valued Guest Amelia We’re also glad you enjoyed our location. We can’t wait to welcome you back for another wonderful experience!Sincerely,
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
2 Jun 2024 by guest realation team, Hotel Management
Dear Valued Guest levgeniiaYour feedback is invaluable, and we will ensure it is shared with the team. We look forward to welcoming you back soon for another visit.Best regards,
by Joel from Brooklyn, NY
Rough night of sleep because of mosquitoes
Posted 26 Oct 2014 on HotelsMosquitoes bites and buzzing kept me up much of the night. Obviously not the first who had this problem since walls were painted with flattened bugs. I added quite a few more. Indoor pool was closed and drained. Service not particularly helpful/friendly. Were brought across street to buy bus ticket (man at hotel desk worked at both places) but then was forgotten about when time came to get ride to airport. Didn't eat at restaurant because didn't look at all appetizing. Close to sites.
by Phil from Wellington
not to be recommended
Posted 28 Sep 2014 on HotelsMost of the hotel's services were out of order, I.e. the sauna and indoor spa pool (which were the main reasons we booked here) and I didn't see any effort to make people aware of this prior to booking or any effort to get them fixed either, so I'd imagine this will be the case for quite a while, it's obvious they haven't been working recently. Our room was very basic (apparently they hadn't received the booking from hotels.com and ended up giving us a different room to what we booked), it had a tiny shower and wasn't in a great state. They need to pay a little more attention to detail and update a little and it would be a good budget hotel, but unfortunately corners have been cut everywhere. This hotel was recommended by lonely planet but I can't fathom why. There is really nothing to recommend about it.
by A verified traveler
Posted 24 Sep 2014 on Hotels
It was surprisingly noisy at night until after midnight & then at 5 am a man started yelling (in to his cel phone) and didn't stop for over 20 minutes. Then the whole area starts to wake up at around 6:30 am. You may not get much sleep.
by A verified traveler
Close to the park but village is a bit dumpy
Posted 10 Jul 2014 on HotelsThe place was fine, not much to the village itself but vicinity to the park was excellent.
by A verified traveler
Unprofessional staffs, but not bad for its price
Posted 14 Jun 2014 on HotelsI chose this hotel just for putting my luggage during the day I climbed up to Pamukkale. At 8 o'clock, the owner-kind person saw my booking detail and felt like he was not happy to let me check-in in the morning, but the printed check-in time is 7:00am. He kept speaking Turkish with his staffs that I don't really understand. Even I am poor, I don't think I deserve being neglected for pay that price. Only thing I appreciated is the location, it is close to bus stop and Pamukkale and is surrounded by holiday setting.
