Adempira Termal & Spa Hotel (Denizli) Hotel Review

3 out of 5

This traveler left a rating score only Posted 4 May 2024

3 out of 5

Posted 17 Sep 2023

Comment from Hotel Management

25 Sep 2023 by Cennet ARSLAN, Hotel Management

Aslı Hanım merhaba,Öncelikle Otelimizi tercih ettiğiniz, olumsuz durumunuzu bizimle paylaştığınız ve bu tür sorunların tekrarlanmaması adına aksiyon alma şansı verdiğiniz için ayrıca teşekkür ederiz.Misafir memnuniyetine önem veren bir tesis olduğumuz için, rezervasyonunuz std oda yapılmış olmasına rağmen bir fiyat farkı olmadan Deluxe odaya upgrade edilmiştir. Umarım bir daha ki gelişinde olumlu yorumlarla otelimizden ayrılırsınız..Saygılarımla,Cennet ARSLANSatış & Pazarlama Müdürü

3 out of 5

Posted 19 Apr 2023

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

2 out of 5

Posted 6 Aug 2022

This was a much different experience from other more charming locations and lodgings throughout Turkey, such as in Selcuk, much more like Las Vegas with a large banquet room for dinner and breakfast and little charm. The dinner was adequate but the breakfast, as other reviews indicate, included leftovers from dinner and did not include fresh coffee or juice. The spa is only open after 12:00 PM but is well arranged w/ salt room, sauna, thermal pool.

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

4 out of 5

Posted 26 Jun 2022

Clean rooms. Staff was not as helpful as i would have liked

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

1 out of 5

Posted 10 Jun 2022

While location is 5 min from the pumakalae tourist attractions , building is nice and has a cool vibe , bright spacious rooms - their customer service is horrible and their basic amenities are nit when for a motel 6 !! We had no cooling and in the middle of night a loud noise woke us up to see the entire ac unit was leaking water into my suitcase ! They refused to change our room initially but later did after a lot of delay and nit getting any rest ! My clothes were ruined they refused to get in laundry inspite of having the option ! My clothes stink and they didn’t even have an iron to dry them myself ! Staff was very overwhelmed overworked and not helpful at all ! Stay away from them if you can, book elsewhere or hope to not run into any problems as they won’t solve them !

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

5 out of 5

Posted 9 Sep 2021 on Hotels

Excellent

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

4 out of 5

Posted 31 Jul 2021 on Hotels

The hotel has good infrastructure but not managed well.

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

2 out of 5

Good hotel but poorly organized

Posted 31 Jul 2021 on Hotels

Hotel looks new and still in development. But staff seems totally lost, or it may be due to non English speaking. Toilets are very smelly and they don’t know how to fix it. Glass partition on shower side is very small and all water comes to other side of floor. There is no dustbin in the room. When requested they brought one from toilet. Room was not cleaned when we checked in. Staff is very non cooperative. We were 3 families of 11 with 5 kids and we reached hotel at 9 PM. Dinner stops at 9:00 too, our request to extend dinner time till 9:30 were declined with no solution for us. We survived till next morning with whatever we had in our luggage 🙃

Comment from Hotel Management

10 May 2023 by CENNET, Hotel Management

Thank you for taking the time to review our hotel

5 out of 5

Happy

Posted 20 Jul 2021 on Hotels

Everything was fantastic but I have found that Turkish beds are extremely hard and I had to sleep on the couch. Thank God there was a couch. That is my only complaint. All the staff were very polite and helpful. Everything was very clean and the pools were great. Food was good. We got a message and everything was great! I would recommend this hotel very happy.