Ratings based on 972 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Bed Bugs
Comment from Hotel Management
7 Jan 2025 by Shiv Patel, Hotel Management
We sincerely apologize for the discomfort you experienced. We take guest concerns seriously and are investigating the matter. Our team will ensure the room is thoroughly inspected and treated if necessary. Your feedback helps us improve, and we appreciate your understanding as we resolve this situation.
by A verified traveler
Posted 5 Jan 2025
They charge $50 for our 10 pounds dog. I can accept $20-30 for the pet, but $50 is already the same as an adult. If you are pet friendly, you do not have to charge it so much. We arrived there late and tired, didn’t have the energy to change another hotel. The room was ok, but the floor is a little bit dirty.
Comment from Hotel Management
7 Jan 2025 by RAJ, Hotel Management
We sincerely apologize for the issues you encountered during your stay. Thank you for bringing this to our attention; your feedback helps us improve. Please rest assured that we are addressing the matter promptly to ensure it does not happen again.We truly appreciate your understanding and patience.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Shiv Patel, Hotel Management
Thank you for your feedback! We’re glad you had a positive experience and appreciate your insights. We’ll work on improving to make your next stay even better!
by A verified traveler
Posted 30 Dec 2024
The rooms were dusty and not as clean as expected for the price.
Comment from Hotel Management
2 Jan 2025 by RAJ, Hotel Management
Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and regret that we didn’t meet your expectations during your stay.Please know that your concerns are important to us, and we’re taking steps to address them promptly. We hope to have the opportunity to welcome you back and provide a much better experience in the future.
by A verified traveler
Posted 30 Dec 2024
Specially liked the breakfast onsight makes it convenient. Staff are great, thanks!
Comment from Hotel Management
1 Jan 2025 by Shiv patel, Hotel Management
We apologize for the cleanliness issues you encountered. This is not our usual standard. We'll address this with our housekeeping team to ensure a better experience next time.
by A verified traveler
Posted 27 Dec 2024
Room is very spacious and clean. I would recommend this best Western anybody. We stayed in a suite.
Comment from Hotel Management
1 Jan 2025 by Shiv, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your feedback. We look forward to welcoming you again!
by A verified traveler
Posted 26 Dec 2024
The person who checked us in was very helpful
Comment from Hotel Management
1 Jan 2025 by Shiv, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your feedback. We look forward to welcoming you again!
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Shiv Patel, Hotel Management
Thank you for sharing your feedback. We're sorry to hear your experience did not meet your expectations. We take your comments seriously and are constantly working to improve. We hope you'll consider giving us another chance to provide a better experience in the future.
by A verified traveler
Posted 21 Dec 2024
Property is in need of work. Staff was excellent
Comment from Hotel Management
23 Dec 2024 by RAJ, Hotel Management
Thank you for sharing your kind feedback! We’re so pleased to hear you had an enjoyable stay with us. Your support means a lot to our team.We look forward to hosting you again soon!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
23 Dec 2024 by RAJ, Hotel Management
Thank you for sharing your kind feedback! We’re so pleased to hear you had an enjoyable stay with us. Your support means a lot to our team.We look forward to hosting you again soon!
