Ratings based on 233 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
The perfect place to stay in Denia. Fantastic room, super friendly staff, very clean. Just a short walk to the local beach, 10 minute walk to town and the main beach. So a perfect, quiet, area to chill and enjoy the sunshine and scenery. Loved staying here. Highly recommend it.
Comment from Hotel Management
30 Oct 2024 by Ona Ogisaka Garden, Hotel Management
Hi there, Thanks for letting us know about your stay.We're thrilled to hear you had a fantastic stay with us and that our staff made a great impression. It's wonderful to know our efforts to maintain cleanliness met your expectations. Plus, being just steps away from the local beach and a short stroll to town must have made your stay even more enjoyable!We're so glad you loved the quiet area and took in the beautiful scenery and sunshine. Your high recommendation truly means the world to us.We look forward to seeing you again soon.Best regards,Ona Ogisaka Garden
by A verified traveler
Posted 15 Oct 2024 on Hotels
This property advertises a gym but non of the equipment is working… actually could be an accident waiting
Comment from Hotel Management
16 Oct 2024 by Ona Ogisaka Garden, Hotel Management
Hi Jacqueline,Thanks very much for your feedback.I'm really sorry to hear about your experience with the gym equipment. Our guests' safety and satisfaction are paramount, and we definitely want to avoid any 'accidents waiting to happen.' We hope you'll pop by and stay with us another time.Take care,Ona Ogisaka Garden
by A verified traveler
Posted 11 Oct 2024 on Hotels
The room it self was ok but the gym is terrible the equipment is just nonfunctional and that was the reason I booked this place as we only book hotels with gym … and we travel a lot… I had my suspicions hance why I only booked one night at a time … even though we are in the area got much longer …
Comment from Hotel Management
14 Oct 2024 by Ona Ogisaka Garden, Hotel Management
Hi Jacqueline,Thanks very much for your feedback.We're glad you found the room to your liking! It's great to hear when guests enjoy their accommodations. On the note of the gym, we're sorry to hear that it didn't meet your expectations. While we ensure that our gym facilities are maintained regularly, it seems we might have missed something during your visit. We value your feedback as it helps us to improve our services, and we'll certainly look into the state of the gym equipment.We hope you'll pop by and stay with us another time.Take care,Ona Ogisaka Garden
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Ona Ogisaka Garden, Hotel Management
Hi there Jill! It’s great to receive such positive feedback! Thanks for taking the time to share.It's a pleasure to know that you appreciated your stay at our hotel.We all hope to see you again on your next visit.Take care,Ona Ogisaka Garden
by A verified traveler
Posted 11 Jun 2023 on Hotels
Comment from Hotel Management
13 Jun 2023 by Ona Ogisaka Garden, Hotel Management
Thank you for taking the time to leave your review We appreciate that you chose to stay with us!We can't wait to see you again.Best wishes,Ona Ogisaka Garden
by A verified traveler
Posted 25 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Ona Ogisaka Garden, Hotel Management
Hi Paul,Thanks for taking a moment to share your thoughts.We are very sorry not to have been able to meet your expectations.Any suggestions on how we could improve?We hope you'll have the chance to stay with us again.All the best,Ona Ogisaka Garden
by A verified traveler
Posted 24 Apr 2023
Comment from Hotel Management
16 May 2023 by Ona Ogisaka Garden, Hotel Management
Hi there Dana,Thanks for taking the time to review your stay.We’d love to know how we could have better hit the mark.We hope to see you again.All the best,Ona Ogisaka Garden
by A verified traveler from Girdwood
Posted 11 Jan 2023
If enjoy resort living, this is a great option with easy access to beach.
Comment from Hotel Management
17 Nov 2023 by Ona Ogisaka Garden, Hotel Management
Hi there Lesley! It’s great to receive such positive feedback Thanks for taking the time to share.We're thrilled to hear that you enjoyed the resort living experience and appreciated our easy access to the beach.Come back soon!Take care,Ona Ogisaka Garden
by A verified traveler
Posted 10 Dec 2022 on Hotels
by A verified traveler
Posted 7 Aug 2022 on Hotels
Comment from Hotel Management
17 Aug 2022 by Guest Experience Ona Hotels, Hotel Management
Thank you for your time and for sharing your opinion with us. We are more than happy that you had a pleasant experience. Our team strives daily to meet all the needs of our customers!
We work very hard to provide our guests with high standards of service, and we are delighted to hear that you had a great experience with us. Rest assured that your compliments have been extended to our team members.
