Ratings based on 161 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 10 Sep 2024
Cabin was small but doable.
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 4 Sep 2024
Staff was extremely nice and cabins were clean and comfortable
by A verified traveler
Posted 21 Jul 2024
Small cabins don't have fridge and microwave.
Absolutely not cozy, everything was pretty new but very cheap. Toilet was leaking a little, shower was making noise. Whole cabin was creaking with every step we made. Sauna is ridiculously small for 2 ppl, in the middle of that territory, which makes it impractical to use it...
With the price over 400$ for a night - it's a joke.
You can find much better spots to stay and actually have a good experience.
It was very disappointing.
Don't recommend this place
by A verified traveler
Posted 13 Jul 2024
We loved our stay at the cabin. One cabin was quite small for our family of 4, so we were a bit cramped, but we really enjoyed it anyway. There is no daily housekeeping and they were slow to respond to our requests for fresh towels, which was the main complaint I had. Kids loved walking around and the cabin feel!
by A verified traveler
Posted 7 Jul 2024
I liked that the cabin was hooked up to having our luggage delivered from the train. Check in was great and our driver was superior, despite limited times of arrival and departure. I did not like that I had to carry my heavy suitcase over gravel. I did not like that the cafe was out of bagels and had a very limited menu. The main restaurant was also limited and was very expensive for the meal that you received.
Comment from Hotel Management
8 Jul 2024 by Michael, Hotel Management
Thank you for completing our online survey regarding your recent visit to Denali Cabins. I was concerned to read that your experience with our food & beverage service did not meet your expectations. Please know that your comments and suggestions are taken seriously and we do review every single one. We are committed to continuous review of process improvement methods to deliver the best guest experiences and your comments help us achieve this goal.Our most important goal is to ensure that our guests have a memorable visit and the best possible experiences. I truly apologize for the issues you encountered.Please be assured that I have shared your comments with our Operating Directors. I hope you feel confident that we have heard your concerns and have taken action to improve our operations.Sincerely,Michael MurphyGeneral ManagerDenali Cabins
by A verified traveler
Cute Cabins a short distance from the park.
Posted 6 Jul 2024 on HotelsCute little place just off the parks highway with shuttle access to/from the park. We had everything that we needed but for a family with 2 teenagers we should have gotten a room with a little more space. It was a good thing that we really didn’t hang out there too much and instead enjoyed ourselves at the park.
by A verified traveler
Posted 30 Jun 2024
The property was located near visitors center and train depot. Shuttle was provided. Food at restaurant was very good.
Comment from Hotel Management
3 Jul 2024 by Michael, Hotel Management
Thank you for taking the time to review your stay at Denali Cabins. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Alaska. Thank you again for your feedback and your business. We look forward to seeing you again in the future!Michael MurphyGeneral ManagerDenali Cabins
by A verified traveler
Posted 27 Jun 2024
We were so happy with this place, we wish our stay was longer. Our cabin perfectly fit our needs, and was clean and comfortable. We loved the hot tubs and the check-in staff were so welcoming and inviting. Convenient access right off the road. We also appreciated that the barista offered hiking suggestions (we didn't want to do the whole 9miles of Triple Lakes trail, so she suggested to start from the south trailhead right off the highway, and it ended up being our favorite hike!!!!!). We hope to return one day.
Comment from Hotel Management
28 Jun 2024 by Michael, Hotel Management
Thank you for taking the time to review your stay at Denali Cabins. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Alaska. Thank you again for your feedback and your business. We look forward to seeing you again in the future!Michael MurphyGeneral Manager Denali Cabins
