Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beaufort
Posted 19 Nov 2024
Beautiful hotel to bad it was under construction I would of loved it if pool and restaurant was open.
Comment from Hotel Management
20 Nov 2024 by Alex, Hotel Management
Dear Cheryl,Thank you for your feedback! We're glad you found the hotel beautiful, though we’re sorry the renovations affected your experience. Our enhancements are nearly complete, and we’re excited to offer an even better stay with updated facilities, including the pool and restaurant. We hope you’ll visit us again soon to enjoy everything at its best!
by A verified traveler
Posted 18 Nov 2024
Loved the area and the hotel
Comment from Hotel Management
20 Nov 2024 by Alex, Hotel Management
Dear Michelle,We are thrilled you love area and hotel so much we looking for to seeing you again soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Alex, Hotel Management
Dear Angelo,Thank you for taking the time to review our property.
by A verified traveler
Posted 15 Nov 2024
Very nice property. Room was beautiful & had everything you need for a relaxing stay.Walking distance to beach, restaurants & shopping.
Comment from Hotel Management
20 Nov 2024 by Alex, Hotel Management
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our property relaxing and convenient. It’s wonderful that you took advantage of our prime location near the beach, restaurants, and shopping. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
Very good
Comment from Hotel Management
13 Nov 2024 by Alex, Hotel Management
Hi lbenlin We are so pleased you found your experience so positive.
by A verified traveler
Posted 5 Nov 2024
It was a pleasant stay, staff very accomodating , the only thing oa that we stayed during renovations, so workers started working at 630 am., waking us up at all times everyday
Comment from Hotel Management
8 Nov 2024 by Alex, Hotel Management
Dear Martha,Thank you for your feedback and for recognizing our accommodating team! We apologize for the early morning disruptions caused by the renovation work. We’re working hard to improve the property and appreciate your patience during this time. We hope you’ll consider visiting us again to enjoy a more peaceful experience once our enhancements are complete.
by A verified traveler
Posted 3 Nov 2024
Beautiful resort and the service was outstanding!
Comment from Hotel Management
8 Nov 2024 by Alex, Hotel Management
Dear Jennifer,We are so pleased you had such a positive stay, we look forward to hosting you again in the future.
by A verified traveler
Posted 3 Nov 2024
Under construction but still had a great stay. Newly refurbished room was beautiful. Can’t wait to see the hotel when it’s complete. Will definitely be back to see it!
Comment from Hotel Management
8 Nov 2024 by Alex, Hotel Management
Dear Kara,Thank you for your kind words! We’re thrilled you enjoyed your stay and appreciated the newly refurbished room. We’re looking forward to unveiling even more updates soon and can’t wait to welcome you back to experience the finished result.
by A verified traveler
Posted 2 Nov 2024
Everything was top flight except the property is near the end of a major renovation so some features were not yet available. However everything was fuly disclosed up front when we reserved so no complaints. Staff were all excellent-- professional courteous and very well trained. Beach club very nice even though partially shut down for renovations.
Comment from Hotel Management
8 Nov 2024 by Alex, Hotel Management
Dear Richard,Thank you for your thoughtful review! We’re delighted to hear you enjoyed your stay and that our team’s professionalism and courtesy stood out. We appreciate your understanding as we work to complete our renovations and are thrilled you enjoyed the Beach Club despite the limited availability. We look forward to welcoming you back for an even more exceptional experience once everything is fully unveiled!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Alex, Hotel Management
Thank you for taking the time to review our Property
