Ratings based on 79 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Staff checked us in at 3am first night after our flights were delayed👍
by A verified traveler
Posted 18 Jun 2024
The rooms were not as shown on the website.
The standard room in website showed much larger room, with sitting space for two.
There were no windows in the room, and no shower curtains in the bathroom. There wasn't even soap and toothbrush and basic toiletries in the bathroom.
Even the bedsheets had stains on it.
It was very congested.
Additionally, we recieved calls every 5 mins from 9.45 to 10.15 to checkout.
The official checkout time is 10. We checked out by 10.13. we don't expect multiple calls for 10minw of time.
Overall, terrible stay for the price we paid..
Not to mention that the common area washrooms are really bad, plus no ac in so called 'co-working space'..
All talk no show kind of place. Expected better from such a big chain.
by A verified traveler
Posted 17 May 2024
The bill provided by Zostel mentioned the amount different from what I paid on Expedia. Please rectify in the future to avoid inconvenience.
by A verified traveler
Posted 31 Jan 2024
Great place to stay if you don't mind the chaos outside. The room was clean but you can notice the sheeds and pillos have seen some use. There is cooling air conditioner but no heater. The bathroom can get a little messy after a shower since the water can run easily to the rest of the bathroom. May get a little noisy if your room is facing the streets. Food was great, we had omelets as breakfast.
As a tourist from a different country I felt a little uncomfortable walking outside sine most people is either looking at you or trying to offering you a ride somewhere. Not a lot to see from the rooftop but the area itself is great.
by A verified traveler
Posted 9 Jan 2024
by A verified traveler
Helpful staff; Not very clean room
Posted 30 Dec 2023 on HotelsI had a very nice experience at Zostel Kathmandu several years ago and thus i decided to stay in Zostel Delhi. Somewhat disappointed. I stayed in a private room. The room is not clean though. I saw some insects and cockroaches. But the staff was all super friendly, helpful and nice.
Comment from Hotel Management
4 Mar 2024 by Zostel Delhi, Hotel Management
We're really sorry that we disappointed you this time. The team has made a note of your feedback and are on their way to investigating the matter. We hope to treat you with a much better experience the next time around; hoping that you'll trust us once more with the same. Thank you, Team Zostel \z/
by A verified traveler
Posted 18 Dec 2023
There is
by A verified traveler
Posted 17 Nov 2023
Good
Comment from Hotel Management
4 Mar 2024 by Zostel Delhi, Hotel Management
Your kind words just made our day! It’s an absolute delight to know that you enjoyed staying and exploring with Zostel. See you on your next adventure! Cheers, Team Zostel! \z/
by A verified traveler
Posted 5 Aug 2023
It was one of the best stays at Zostel delhi. Kuddos to the reception team sahil, shivangi and srijan.
Property managers Rajan n Piyush made us feel as home
Will recommend on 10/10 for ambiance,networking and hospitality.
- Karan Mahapatra
Comment from Hotel Management
19 Oct 2023 by Zostel Delhi, Hotel Management
Cheers to the great times, dear Zosteler. We hope you enjoyed meeting new people and exploring offbeat places through our hostel and fellow travellers. Here’s to many more adventures together. Much love, team Zostel \z/
by A verified traveler
Posted 5 Aug 2023
It was one of the best stays at Zostel delhi. Kuddos to the reception team sahil, shivangi and srijan.
Property managers Rajan n Piyush made us feel as home
Will recommend on 10/10 for ambiance,networking and hospitality.
- Ricky J
Comment from Hotel Management
19 Oct 2023 by Zostel Delhi, Hotel Management
Your kind words just made our day! It’s an absolute delight to know that you enjoyed staying and exploring with Zostel. See you on your next adventure! Cheers, team Zostel. \z/
