Ratings based on 691 Verified Reviews

3.8 out of 5
77% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
2 out of 5
by A verified traveler

Posted 6 Oct 2024
Description and pictures did not meet the actual state of the property. My parents got a really bad small room on ground floor which was not even properly cleaned and even the fridge and microwave were not working.
1 out of 5
by A verified traveler

Posted 24 Sep 2024
I won't stay at this hotel again
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Mohd Haaris, Hotel Management
Dear Esteemed Guest, Greetings from Hotel City Star!Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon.
5 out of 5
by A verified traveler

Posted 23 Jul 2024
Great location , close to Railway Station
Comment from Hotel Management
5 Sep 2024 by Mohd Haaris, Hotel Management
Dear Esteemed Guest,Greetings from Hotel City Star!Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence.Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
5 out of 5
by A verified traveler

Posted 10 Apr 2024 on Hotels
Good service
Comment from Hotel Management
5 Sep 2024 by Mohd Haaris, Hotel Management
Dear Esteemed Guest,Greetings from Hotel City Star!Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence.Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Every thing good
Comment from Hotel Management
5 Sep 2024 by Mohd Haaris, Hotel Management
Dear Esteemed Guest,Greetings from Hotel City Star!Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence.Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024 on Hotels