Ratings based on 372 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Overall from check in to check out, spacious room, hotel staff service and the amenities that come along with it… certainly a hotel that I would love to come back again and again..
Comment from Hotel Management
22 Nov 2024 by Abhissek Basu , Hotel Manager , Hotel Management
Dear Mr. Tenzin,Thank you for such a wonderful review! We are thrilled to hear that you enjoyed every aspect of your stay, from check-in to check-out, and appreciated our spacious rooms, attentive service, and amenities.Your kind words truly motivate us to continue delivering exceptional experiences. We are delighted to know that we could make your visit memorable and look forward to welcoming you back time and again!Warm Regards
by A verified traveler
Posted 19 Nov 2024
Internet speed and tea coffee could be made better. Comfortable stay, clean hotel, excellent staff.
Comment from Hotel Management
22 Nov 2024 by Abhissek Basu , Hotel Manager , Hotel Management
Dear Ms.Simrit ,Thank you for taking the time to share your feedback. We are delighted to know that you had a comfortable stay and appreciated the cleanliness of the hotel as well as the service provided by our team.Your suggestions regarding the internet speed and in room service are duly noted. We continuously strive to enhance our offerings and will work on these aspects to ensure an even better experience for our guests.It was our pleasure to host you, and we look forward to welcoming you back for an even more seamless and enjoyable stay.Warm Regards
by A verified traveler
Posted 18 Nov 2024
The hotel was amazing from the property to the staff. The restaurants were great and the pool was clean. The surrounding areas of the property was not safe or good. It was very far from the airport and the Taj Mahal.
Comment from Hotel Management
22 Nov 2024 by Abhissek Basu , Hotel Manager , Hotel Management
Dear Ms. Elisabeth, Dear Guest,Thank you for sharing your feedback about your recent stay with us. We are delighted to know that you enjoyed our property, restaurants, pool, and the service provided by our team. It’s always rewarding to hear such positive comments about our facilities and staff.We hope to welcome you soon.Warm Regards
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Warm Regards , Abhissek Basu , Hotel Manager , Hotel Management
Dear Mr.Pravir,Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience. It’s always our priority to provide our guests with exceptional service, comfort, and memorable experiences. Your kind words inspire us to continue delivering our best. We look forward to welcoming you back for another delightful stay soon!
by A verified traveler
Posted 27 Oct 2024
The hotel is beautiful , the service outstanding ! We enjoyed our buffet breakfast as they offered a variety of local and global food, Irfan (table attendant ) and Raj (supervisor) were everyday so kind and helpful taking care of additional
Food or drinks and always very friendly and courteous, make you feel welcome and special. Our room attendant Harehar also kept on top of any needs during our stay. Certainly if ever come back to Delhi , a place to come back.
Comment from Hotel Management
4 Nov 2024 by Warm Regards , Abhissek Basu , Hotel Manager , Hotel Management
Dear Guest ,Thank you for your wonderful review! We’re thrilled that you had such a memorable stay and enjoyed the variety at our buffet breakfast. Irfan, Raj, and Harehar will be delighted to hear of your kind words—they take great pride in ensuring our guests feel welcomed and well cared for. It’s fantastic to know that their attentiveness and friendliness made your experience special. We look forward to welcoming you back to Delhi and to our hotel whenever you return!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Warm Regards , Abhissek Basu , Hotel Manager , Hotel Management
Dear Mr. Patrick,Thank you for your feedback! We’re thrilled to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service and a welcoming environment, and we’re delighted it made a difference in your stay. We look forward to hosting you again soon!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Warm Regards , Abhissek Basu , Hotel Manager , Hotel Management
Dear Mr.Shalveen,Thank you for your feedback! We’re thrilled to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service and a welcoming environment, and we’re delighted it made a difference in your stay. We look forward to hosting you again soon!
by A verified traveler from Riyadh
Posted 21 Oct 2024
Nice and clean hotel.
Comment from Hotel Management
4 Nov 2024 by Warm Regards , Abhissek Basu , Hotel Manager , Hotel Management
Dear Mr. Nabil,Thank you for your kind words! We’re delighted to hear you enjoyed the cleanliness and comfort of our hotel. It was a pleasure to have you with us, and we look forward to welcoming you back for another enjoyable stay. Safe travels!
by A verified traveler
Posted 17 Oct 2024
The bed very uncomfortable, mattress need updating worn out & thin, had lots of back & neck pain
Comment from Hotel Management
4 Nov 2024 by Warm Regards , Abhissek Basu , Hotel Manager , Hotel Management
Dear Ms.Vidya ,Thank you for bringing this to our attention. We sincerely apologize for the discomfort you experienced with the bed and the mattress. Your feedback is invaluable in helping us make necessary improvements, and we hope to welcome you back for a much more comfortable and restful stay in the future.
by A verified traveler
Posted 13 Oct 2024
the whole hotel staffs have successfully showed you their hospitality. Glad to have it as my first stop in India.
Comment from Hotel Management
15 Oct 2024 by Yours sincerely, Abhissek Basu , Hotel Manager, Hotel Management
Dear Mr. Yachun , Thank you for your kind words and for choosing The Leela Ambience Convention Hotel as your first stop in India! We are thrilled to hear that our team successfully showcased the warm hospitality we are known for. Your appreciation is a great encouragement for our staff, and we are glad that your stay was a memorable one.We hope to welcome you back soon for another delightful experience!
