Ratings based on 612 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from NYC
Posted 14 Nov 2024
I was treated to a room upgrade as a VIP member. There was a personalized note in my room waiting for me with fresh fruit and cakes and a sandwich. Everything was perfect
Comment from Hotel Management
14 Nov 2024 by The Imperial Delhi, Hotel Management
Dear Ms. Julie,Thank you for sharing your lovely review. We are delighted you enjoyed your VIP experience and that the personal welcome and room upgrade made your stay memorable. We take great pride in offering these thoughtful touches to make each guest feel truly valued. We look forward to welcoming you back for another perfect stay.With warm regards,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 12 Nov 2024
We had a good time staying at this hotel.
Comment from Hotel Management
14 Nov 2024 by The Imperial Delhi, Hotel Management
Dear Mrs. Faiqa,We are glad to hear you had a great time during your stay. Thank you for choosing The Imperial, and we look forward to welcoming you back for another enjoyable experience.With warm regards,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler from London
Posted 8 Nov 2024
Excellent property that has maintained it leading hotel status consistently and sets a very high that many others may strive but only a few achieve!
Comment from Hotel Management
10 Nov 2024 by The Imperial Delhi, Hotel Management
Dear Mr. Shagun,Thank you so much for your kind feedback. We are thrilled to know that you hold The Imperial in such high regard and that our dedication to excellence has positively influenced your experience. We truly appreciate your recognition of our efforts to provide quality and service in the industry. We can’t wait to welcome you back and create another memorable experience.With warm regards,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 1 Nov 2024
Superb
Comment from Hotel Management
2 Nov 2024 by The Imperial Delhi, Hotel Management
Dear Mr. Michael,We are pleased to receive your positive feedback regarding your recent stay at Imperial New Delhi.Thank you for appreciating our product and service. We certainly appreciate your business and hope to see you again soon.With warm regards,Prabhneet Kaur SodhiFront Office Manager
by A verified traveler from Ridgefield
Posted 26 Oct 2024
Beautiful hotel. Out of my budget
Comment from Hotel Management
28 Oct 2024 by The Imperial Delhi, Hotel Management
Dear Ms. Susanne,Thank you for your kind words about the beauty of our hotel. We understand that our offerings may not always fit every budget, and we truly appreciate your feedback. If you can visit us in the future, we would be delighted to welcome you for a memorable experience.Warm regards,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 26 Oct 2024
One of my favorite hotels.
Comment from Hotel Management
28 Oct 2024 by The Imperial Delhi, Hotel Management
Dear Ms. Kate,Thank you so much for your kind words. Knowing that The Imperial is one of your favorite hotels truly warms our hearts. It’s an honor to have you as our guest, and we look forward to welcoming you back for more memorable stays.Warmest regards,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 25 Oct 2024
It's a beautiful property, very classis and elegant.
Staff was courteous and hospitable.
The only thing that didn't work out was out bathroom tub. There was continuous blockage even after they sent the plumber to repair.
Comment from Hotel Management
26 Oct 2024 by The Imperial Delhi, Hotel Management
Dear Mr. Ashish,Thank you for your kind feedback. We are delighted to hear that you appreciated our property's elegance and classic charm and found our team courteous and hospitable. We apologize for the inconvenience you experienced with the bathroom tub. Your comfort is our priority, and it’s disappointing to hear that we couldn’t resolve the issue during your stay. Please rest assured that we are addressing this matter to prevent future occurrences.We look forward to welcoming you back and providing a seamless experience.Yours Sincerely,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 21 Oct 2024
The Imperial Hotel is in my top ten all time.
Comment from Hotel Management
22 Oct 2024 by The Imperial Delhi, Hotel Management
Dear Valued Guest,Thank you for your fantastic review. We are truly honored to be counted among your top ten hotels of all time. Your appreciation means the world to us, and we’re delighted that The Imperial left such a lasting impression.We look forward to welcoming you back for another exceptional stay in the future.With warmest regards,Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 20 Oct 2024
This place has next level service. One of the desk managers, Prabhneet is incredible. Helped me with a few things like dinner reservations, checkout, recommendations, Incredible staff, and not just a few of them. All of them are so well trained and proactive. One of the nicest places I’ve stayed and I’ve done over 100 nights this year in hotels. Will only stay at this hotel when I come back to Dehli now.
Comment from Hotel Management
24 Oct 2024 by The Imperial Delhi, Hotel Management
Dear Mr. Travis,Thank you for your thoughtful feedback. I am truly delighted to hear that your stay with us was so enjoyable and that my assistance made a positive impact.At our hotel, we take great pride in delivering personalized and attentive service, and it is heartening to know that our team's efforts resonated with you. Your kind words inspire us to maintain our commitment to excellence.We eagerly anticipate your return on your next visit to Delhi and look forward to creating another memorable experience for you.With warmest regards, Prabhneet Kaur SodhiManager Rooms Operations
by A verified traveler
Posted 5 Oct 2024
This is probably my 8th time staying at the Imperial, which should tell you all you need to know! The property is gorgeous, the rooms are beautiful, the spa is my favorite on the planet, amazing on site restaurants and the location just cant be beat. Ive stayed at tajs and leelas and oberois, but the imperial is my home in Delhi. I wont stay anywhere else!
Comment from Hotel Management
6 Oct 2024 by The Imperial Delhi, Hotel Management
Dear Mr. Michael,Thank you for your great review and continued loyalty. We're honored that The Imperial makes you feel at home in Delhi, and we're pleased that you love everything from the gorgeous property and beautiful rooms to the spa, restaurants, and unbeatable location. Your preference means the world to us, especially given your experiences with other prestigious hotels.We can't wait to welcome you back for your next stay.With warmest regard, Prabhneet Kaur SodhiManager Rooms Operations
