Ratings based on 96 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
All things are good
Comment from Hotel Management
26 Oct 2024 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
by A verified traveler
Posted 5 Aug 2024
good property
Comment from Hotel Management
5 Aug 2024 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
by A verified traveler
Posted 17 May 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Dear GuestWe thank you for your kind review rating
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
by A verified traveler
Posted 27 Sep 2023
Untrained staff and late service and too much esit time for check in and check out. Not at all a money spent worthy experience
by A verified traveler
Posted 30 Mar 2023 on Hotels
Comment from Hotel Management
1 Apr 2023 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Dear ALFRED OIt was our pleasure to have you stay with us at Mahagun Sarovar Portico Suites Vaishali and thank you for the review.It's been a pleasure for us to have hosted you and we are glad to know that your visit was comfortable and enjoyable. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests and I'm happy to know that we were able to deliver. We immensely value your patronage and look forward to your continued support. Warm Regards,General Manager
by A verified traveler
Overall unsatisfied during stay this time.
Posted 2 Dec 2022 on HotelsHotel breakfast was same during all 3 days, Food quality is OK Rooms were not cleaned, Lizzard oberved in Room. WIFI not working. Delayed in Check inn, check out process.
Comment from Hotel Management
6 Apr 2023 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Dear Dilip,We are also sorry to hear about the cleanliness issues, lizard sighting, and the inconvenience with the WIFI and the check-in and check-out process. Rest assured that your feedback has been shared with our housekeeping, maintenance, and front desk teams for immediate attention.We would like to assure you that we take your concerns very seriously and will do everything possible to improve your experience during your next stay with us. Please do not hesitate to reach out to us if you have any further feedback or concerns. Thank you again for bringing this to our attention.
by A verified traveler
Posted 22 Aug 2022 on Hotels
Comment from Hotel Management
31 May 2023 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
Thanks for sharing your feedback, both positive and constructive. We are glad that while you were happy with our service, we didn’t exceed your expectations. Would you be kind enough to revisit our outlet and allow us to redeem ourselves?
by A verified traveler
Posted 4 Aug 2022 on Hotels
by A verified traveler
Posted 15 Jul 2022
Comment from Hotel Management
7 Aug 2023 by Mahagun Sarovar Portico Suites Ghaziabad, Hotel Management
We are really sorry that you had a 1 star experience with us recently. Please give us a chance to fix this. Email us at gmspv@sarovarhotels.com with your case no., order no., & a reference to this review & any additional information if you would like to chat further & we promise to address all your concerns at once.
