Ratings based on 58 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Hotel was in an okay location however in a run down area and is about 25 minutes walk from the train station. Staff were attentive to your needs at any hour. Food is okay however I would recommend venturing out and not relying on the convenience of their food service. Have to request to turn on hot water, which is a hit and miss, more miss than hit. It is very cold in the rooms, and the AC wasn’t working. Blankets were terrible and clearly dirty. Small improvements could go a long way to improve the overall experience. For a budget holiday, it does the job, don’t expect anything 5 star for the price you pay.
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 29 Jan 2024
Please do not book this property there is no 24 hours hot water, no AC and top of that the receptionist guy was rude and mannerless was talking to a lady too like a mental case. And repeatedly asked me to cancel room at 10.30 pm and ask refund from expedia. Request Expedia to remove this hotel ppl will definitely end up cancellung it and asking for refund.
Comment from Hotel Management
30 Jan 2024 by vijay, Hotel Management
Dear customer, our hotel has boiler system for hot water and you also know that you got the facility of hot water. Actually you have booked in a budget hotel and expected a five star hotel,When you are not satisfied with our service then we said that you can take full refund. still there is some deficiency in service from our side. So we apologize for that.
by A verified traveler
Posted 12 Sep 2023
What the review on the website does not say is that this property is in the middle of the slums of Delhi.
We got to our room and no AC. Sheets were used, floor dirty. They had left a pair of used flip flops for us to use. A plastic bucket for use to fill with water so that we could shower. The door lock did not work, so door had to be propped with sofa in room.
Every time we would open our room door, guys would come out to see who it was. Very disturbing experience over all.
Btw, Uber had to drop off in the closest Main Street as they could access the hotel since it was inside a slum.
Comment from Hotel Management
22 Sep 2023 by vijay, Hotel Management
Dear Guest we, we really sorry for inconvenience caused to you, Please give us one more chance we assure you that we will provide our best room, once again we apologies for inconvenience, warmly welcome to hotel Su Shree Continental.
by A verified traveler
Posted 16 Aug 2023
Very nice service. Thnaku
Comment from Hotel Management
19 Aug 2023 by Vijay, Hotel Management
Dear guest thank you for taking out valuable time to post your review, we thanks for your compliments we look forward to welcoming you soon. Team Su Shree
by A verified traveler
Posted 30 Jun 2023 on Hotels
Comment from Hotel Management
28 Jul 2023 by Vijay, Hotel Management
Dear Guest Thank you for taking out valuable time to post your review. I am glad to read your wonderful comments on the overall quality of our features and services. We thank you for your compliments.we look forward to welcoming you soon again.
by A verified traveler
5 stsrd
Posted 23 Jul 2019 on HotelsGood
Comment from Hotel Management
28 Jul 2019 by Manager, Hotel Management
Dear Guest, We thank you for taking out your valuable time to share us your feedback regarding your recent stay and we are delighted to know that you enjoy your stay with us. Your feedback encourages us to pledge ourselves to better guest experience & services. We believe in building a strong and long-term relationship with our guests. Thank you for your patronage and we look forward to welcoming you back for another memorable experience. Best Regards, Team Su Shree Continental.
by A verified traveler
Okay for an overnight stop only!
Posted 4 Dec 2018 on HotelsHotel staff were very nice, but the hotel is just in a very dirty alley between sangtrashan and DB Gupta road, from which you constantly feel a little unsafe especially after dark. Very good location for the New Delhi train station, but Arakashan road or Main Bazaar are closer and feel more safe!
Comment from Hotel Management
26 Jan 2019 by Suresh , Hotel Management
Dear Katherine, Thank you for sparing your precious time for sharing a feedback in regards to your stay with us. It is so special to know that you were impressed with overall product. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. This is the biggest recognition for all the efforts we put in. We can't thank you enough for this feedback. Thank you also for appreciating the hotel staff as well as the excellent service delivery extended to you by the team Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. We look forward to welcoming you back soon again. Sincerely, Team Su Shree Continental.
by A verified traveler
Posted 2 Nov 2018
Comment from Hotel Management
12 Nov 2018 by Vijay, Hotel Management
Thanks
by A verified traveler
Posted 23 Aug 2018 on Hotels
Comment from Hotel Management
29 Aug 2018 by Hariom, Hotel Management
Dear Guest, Thanks you for taking out time to share your wonderful review. We are truly pleased to hear that you liked the services of Hotel. We have also share your special appreciation with our team and they are also grateful for the same. We look forward to the pleasure of welcoming you back soon at Hotel Su Shree Continental Delhi.
Thank & Regards
Team Su shree Continental Delhi.
