Ratings based on 184 Verified Reviews

4.4 out of 5
82% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Staff was super nice and helpful Food was delicious Property was clean
5 out of 5
by A verified traveler

Posted 20 Dec 2024
One must expect a very old and poor city an hour or more taxi journey from the airport
5 out of 5
by A verified traveler from palm coast

Posted 19 Dec 2024
This hotel is an oasis in the crowded, but exciting old delhi. You can’t drive all the way to to the hotel. Taxis/ubers/rickshaws took me to the train station down the alley and hotel staff came to meet me to assist with my bags when needed. Kite flying/drinks/sunset/views every evening from the rooftop. Great meals with live music and dancing at dinner. Delicious breakfast. Great staff. Highly recommend.
3 out of 5
by A verified traveler

Posted 18 Dec 2024
Tricky one to review. The pros are that it’s a wonderful heritage building, an oasis of calm surrounded my the hectic streets of Old Delhi. Not for everyone as no car access and not everyone would want to stay in this part of Delhi, but we found it the perfect way to explore the main sights and backstreets! The cons are it’s very expensive for what it is, limited facilities, average and overpriced food, issues with noise as other reviews have highlighted. I also found the staff to be pushy, felt like they are working for tips rather than being genuinely helpful which should be the case given the already high price tag. We also saw a rat in the restaurant and staff just ignored it and moved us outside, presumably to not alert other diners. Such a shame as otherwise the place was very clean - clearly rats will be around the area but wouldn’t expect them to be in the restaurant of a luxury hotel full of paying customers! However, overall I WOULD recommend this place as somewhere unique and beautiful to explore Old Delhi, it was the best way to experience it and I’d stay again!
5 out of 5
by A verified traveler from Eastern Heights

This traveler left a rating score only Posted 11 Dec 2024
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Unique hotel in the heart of Old Delhi.
1 out of 5
by A verified traveler

Posted 28 Nov 2024
Poor communication and terribly inflexible.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
4 out of 5
by A verified traveler

Posted 21 Nov 2024
The hotel has been beautifully restored, but reaching the hotel is via a narrow walkway by foot in Old Delhi. Porters were very helpful taking our luggage when checking-out to the nearest road for a taxi pick-up. Staff also helped in arranging a taxi.
Comment from Hotel Management
21 Nov 2024 by Haveli Dharampura Team, Hotel Management
Thank you for sharing your experience with us! We’re glad to hear that you appreciated the beautiful restoration of the hotel and the helpfulness of our porters. While the narrow walkways of Old Delhi can be a bit of an adventure, we're happy to assist with luggage and transport arrangements to ensure a smooth journey. We hope to welcome you back for another memorable stay at Haveli Dharampura!Warm regards,
4 out of 5
by A verified traveler

Posted 3 Nov 2024
This hotel was so nice staffs were nice and friendly. But the location was so bad. You can not go without tour guide.
Comment from Hotel Management
21 Nov 2024 by Haveli Dharampura Team, Hotel Management
Dear Guest,Thank you for your kind words about our team! We’re delighted to hear that you found our staff friendly and helpful. We understand that our location in the heart of Old Delhi can be a bit challenging to navigate, especially for first-time visitors, and we’re grateful for your feedback. We are always happy to assist with local guidance or provide recommendations to make your stay more comfortable. We hope to welcome you back soon and offer you an even better experience!Warm regards,Haveli Dharampura Team