Ratings based on 33 Verified Reviews
4.0 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
A good hotel there is scope for lot of improvement
Posted 10 Apr 2024 on HotelsThe room is quite good. The fridge in the room doesn’t work and the elevator sucks. Power to all the amenities in the room including the AC and Fridge is cut off when the key card is removed. Hence, you will always return back to a very hot room. The restaurant doesn’t serve alcohol and the breakfast spread is very limited. The staff are very helpful, attentive and customer centric.
by A verified traveler
Posted 5 Apr 2024 on Hotels
by A verified traveler
Posted 8 Jan 2024
Amazing staff - very responsive!
by A verified traveler
Posted 6 Sep 2022
by A verified traveler
Posted 7 Dec 2019
Location of the property is good. Nice place to stay in Ghaziabad. Staff is also good.
by A verified traveler
Posted 8 Jul 2019
I was extremely frustrated that I had to complain on both days of my stay to get hot water in the bathroom. Even worse the house keeping staff didn't acknowledge the problem and kept insisting that luke warm water is hot water. I missed my dinner meeting because of the wait to get hot water. Don't stay here if you have things to do on time.
Comment from Hotel Management
12 Jul 2019 by Gyan Prakash Pandit, Hotel Management
Dear Sir we deeply regret the inconveniences that have made your stay less pleasant. We consider your feedback as constructive as highlights all the opportunities we have to improve to provide a better overall experience. Let me assure you that the highlighted concerns will be dealt effectively. Kindly give us an opportunity to welcome you back on your next visit and showcase the best of our hospitality. I assure you of a much better overall experience.
by A verified traveler
Unhelpful staff, nonfunctional wifi & no hot water
Posted 26 Feb 2019 on HotelsNot even close to a four star hotel. I stayed here for an Indian wedding event for a close friend. The issues with this hotel started before I even checked in. I had booked and prepaid for two nights with a refundable rate. I called more than a week in advance to revise my booking with hotels.com and Golden Tulip's hotel staff directly to make my reservation for only one night instead of two. Quite simply the manager and staff were unwilling to help to remove the second night of my booking because the hotel was full and somehow they thought that removing the second night would cancel my entire reservation. This was completely unacceptable. How antiquated is their booking system? Upon check-in I took up this same matter in person with the manager and still got no satisfaction. In addition to this issue, the hotel itself had several short comings. Key among them was non functional wifi in the room and lukewarm water in the showers not to mention the power was interrupted in my room several times. Also, I found out the pool was under construction and for access to the gym you had to go to the front desk and have a staff member escort you to a separate part of the building. Overall a very disappointing experience.
Comment from Hotel Management
14 Jun 2019 by Gyan Prakash Pandit, Hotel Management
Dear sir we deeply regret the inconveniences that have made your stay less pleasant. We consider your feedback as constructive as highlights all the opportunities we have to improve to provide a better overall experience. Let me assure you that the highlighted concerns will be dealt effectively. Kindly give us an opportunity to welcome you back on your next visit and showcase the best of our hospitality. I assure you of a much better overall experience.
by A verified traveler from Ventura
Posted 25 Feb 2019
The property was fine. Not really grounds to walk around. Staff was very nice and helpful. Food was pretty good but had no variety. WiFi was terrible.
Comment from Hotel Management
14 Jun 2019 by Gyan Prakash Pandit, Hotel Management
Dear sir, we thank you for giving us a chance to serve you and sharing your experience of our Hotel. Positive feedback like yours is our biggest motivation and we truly cherish all your comments. I Am sure that we have won a friend and an ambassador in you. We value your continued patronage of Golden Tulip Vasundhara and look forward to having the pleasure of welcoming you back to the Hotel.
by A verified traveler
Posted 28 Jan 2019 on Hotels
The hotel is clean and the room is very comfortable. This hotel is a great value. Breakfast offered a nice variety of food, and the service was excellent.
Comment from Hotel Management
14 Jun 2019 by Gyan Prakash Pandit, Hotel Management
Dear Guest, we thank you for giving us a chance to serve you and sharing your experience of our Hotel. Positive feedback like yours is our biggest motivation and we truly cherish all your comments. I Am sure that we have won a friend and an ambassador in you. We value your continued patronage of Golden Tulip Vasundhara and look forward to having the pleasure of welcoming you back to the Hotel.
by A verified traveler
Good deal for a nice, quite stay
Posted 27 Aug 2018 on HotelsIt was a pleasant stay at Golden Tulip. The hotel is clean and nice. The breakfast spread is limited but considering the price paid for the hotel, it was decent enough. The restaurant is quite spacious and there is a professionally managed gym that is a good news for travellers who like to stay fit during their travels.
Comment from Hotel Management
29 Aug 2018 by Manish Kumar, Hotel Management
Dear Guest, Greetings !!! It was a privilege to have you stay with us at Golden Tulip Vasundhara and we thank you for sharing your feedback on Expedia.. We greatly appreciate your positive feedback about our hotel services and we are glad to know that the services delivered by our capable team contributed towards your overall comfortable stay with us. We are looking forward to welcoming you back at Golden Tulip Vasundhara soon and we promise you a delightful experience with us always.
