Ratings based on 70 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by General Manager, Hotel Management
Dear anil, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Sameer LuthraGeneral Manager Fortune Sec-27, Noida
by A verified traveler
Posted 22 May 2024
Great property and the staff is also very helpful.
I would like to express my sincere gratitude towards the warm welcome and hassle free check in and check out service that was offered by Mr. Prashant and Nitin:)
Comment from Hotel Management
27 May 2024 by General Manager , Hotel Management
Dear Varun, We are delighted to read your positive review about our property and our staff. It brings great joy knowing you've experienced our warm welcome and efficient service from our dedicated team, especially Mr. Prashant and Nitin. Your generous acknowledgment gives them the motivation to continue aiming for excellent service. We will pass on your kind words to them. Looking forward to serve you again in the future. Thanks and regards,Sameer LuthraGeneral Manager Fortune Noida Sector 27
by A verified traveler
Maintenance needs a looking
Posted 11 May 2024 on HotelsMy room had an odour - which i believe is due to carpet which is actually not needed. Bathroom need a proper deep cleaning.
Comment from Hotel Management
13 May 2024 by General Manager , Hotel Management
Dear Verified traveller, We're truly sorry to hear about the issues you faced with your recent stay. It is undeniably important for us to maintain a high standard of cleanliness and hygiene. Upon reading your feedback, we have already initiated an investigation into the cause of the odor and have assigned a team to give the bathroom a thorough deep clean. Going forward, we will be more attentive and make sure that such issues are avoided in the future. We do hope you give us another opportunity to serve you better and make your next stay with us more comfortable and pleasurable. Thanks and regards,Sameer LuthraGeneral Manager Fortune Noida Sector 27
by A verified traveler
Posted 22 Sep 2023
The staff are friendly. Wish more of them can speak in English. The driver not knowing English is a problem. The Security Manager, Room Service staff and front desk staff are excellent and helpful. Food is good. Not many activities within walking distance but the security manager assisted me to get transportation.
Comment from Hotel Management
25 Sep 2023 by General Manager , Hotel Management
Dear Sivapathasunderam, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback. We're thrilled you found our staff friendly and our service helpful. It’s always great when we are able to leave such a positive impression. Your compliments regarding the Security Manager, Room Service, and front desk staff have been passed on to the respective teams. We apologize for any language barriers you might have encountered with our driver. It is the kind of constructive feedback that helps us identify areas we can improve. We will be actively working to enhance English proficiency across all our staff to better serve our international guests. It is wonderful to hear that you enjoyed our food offerings and local transportation assistance. We regret the lack of nearby activities and will ensure to enhance our recommendations for local attractions. Thank you once again for your valuable feedback. We are looking forward to welcoming you back soon. Thanks & Regards,Sameer LuthraGeneral Manager Fortune Sector 27 Noida
by A verified traveler
Very good
Posted 16 Jun 2023 on Hotelsstay was very comfortable, Courteous and well mannered staff.
Comment from Hotel Management
1 Sep 2023 by General Manager, Hotel Management
Dear Rajiv, Thank you for taking the time to leave a review! We are thrilled to hear that you had a very good and comfortable stay with us. Our team takes great pride in providing exceptional service, and your kind words about their courteous and well-mannered behavior are much appreciated. We hope to welcome you back again soon for another enjoyable experience. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida
by A verified traveler
VFM Business Hotel in Noida
Posted 25 Mar 2023 on HotelsNice convenient property located in the main business district of Noida. The staff is very friendly and ensures that you are well looked after.
by A verified traveler
Posted 7 Dec 2022
Situated on main road, 2km from filmcity,
Comment from Hotel Management
24 Dec 2022 by Fortune Sector 27 Noida, Hotel Management
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.
by A verified traveler
Hygiene
Posted 5 Dec 2022 on HotelsEverything was good except the tea cups which were not properly cleaned.
by A verified traveler
Posted 28 Feb 2022
The staff in the Dining Room was execellent. The staff cleaning the rooms was very good. The area outside the hotel was not very good there was a very foul smell from a sewer line esp after it rained.
Comment from Hotel Management
21 Mar 2022 by Hotel Manager, Hotel Management
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
by A verified traveler
Good business hotel for short stay
Posted 19 Dec 2021 on HotelsHotel is good for short business stay, rooms are good enough in size and washrooms are also neat and clean. Breakfast has very limited options and not so lavish. No other recreational facilities in the hotel. Mall of india is around 1.5 km from hotel. One can opt this property for business trip.
Comment from Hotel Management
25 Dec 2021 by Warm regards replied by (hotel manager), Hotel Management
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
