Ratings based on 875 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Heritage hotel , beautiful and convenient location
by A verified traveler from Brighton
Posted 26 Nov 2024
A really lovely hotel in a great location. Staff excellent I would highly recommend.
Comment from Hotel Management
27 Nov 2024 by Hemendra Singh, Hotel Management
Dear Charlotte,Greetings from The Claridges, New Delhi!We greatly appreciate your positive feedback and are delighted to know that you had a pleasant experience with us.We look forward to your next visit and the opportunity to continue exceeding your expectations.Warm regards,Hemendra SinghGeneral Manager
by A verified traveler
Posted 23 Nov 2024
Room was noisy with two very small beds. Door room so poor you could see the light shine through
Comment from Hotel Management
24 Nov 2024 by Hemendra Singh, Hotel Management
Dear Olivier,Greetings from The Claridges, New Delhi!Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we take them seriously.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,Hemendra SinghGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Upgraded to room next to service area. Noise was so loud and continuous. Requested room change and down graded to room that had little to offer. Wi-Fi was down more often than not. Made working impossible.
Average hotel compared to how it was pre covid.
Comment from Hotel Management
21 Nov 2024 by Hemendra Singh, Hotel Management
Dear Esther,Greetings from The Claridges, New Delhi!Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we take them seriously.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,Hemendra SinghGeneral Manager
by A verified traveler
Posted 13 Nov 2024
The rooms are renovated to a high standard. Staff were very helpful and professional. Food was delicious. I was attending a wedding at the venue and it was very beautifully done.
Comment from Hotel Management
16 Nov 2024 by Hemendra Singh, Hotel Management
Dear Esther,Greetings from The Claridges, New Delhi!We greatly appreciate your positive feedback and are delighted to know that you had a pleasant experience with us.We look forward to your next visit and the opportunity to continue exceeding your expectations.Warm regards,Hemendra SinghGeneral Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hemendra Singh, Hotel Management
Dear Pooja,Greetings from The Claridges, New Delhi!We greatly appreciate your positive feedback and are delighted to know that you had a pleasant experience with us.We look forward to your next visit and the opportunity to continue exceeding your expectations.Warm regards,Hemendra SinghGeneral Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hemendra Singh, Hotel Management
Dear Christian,Greetings from The Claridges, New Delhi!Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we take them seriously.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,Hemendra SinghGeneral Manager
by A verified traveler
Posted 28 Oct 2024
Absolutely amazing in every respect . Staff , rooms ,restaurant best in the eorld . A total luxury hotel in every style.
Comment from Hotel Management
30 Oct 2024 by Hemendra Singh, Hotel Management
Dear Neeraj,Greetings from The Claridges, New Delhi!We greatly appreciate your positive feedback and are delighted to know that you had a pleasant experience with us.We look forward to your next visit and the opportunity to continue exceeding your expectations.Warm regards,Hemendra SinghGeneral Manager
by A verified traveler
Posted 18 Oct 2024
Very exceptional service! Beautiful food, rooms & swimming pool!
Comment from Hotel Management
22 Oct 2024 by Hemendra Singh, Hotel Management
Dear Prue,Greetings from The Claridges, New Delhi!We greatly appreciate your positive feedback and are delighted to know that you had a pleasant experience with us.We look forward to your next visit and the opportunity to continue exceeding your expectations.Warm regards,Hemendra SinghGeneral Manager
by A verified traveler
Posted 12 Oct 2024
Service. Service. Service.
Comment from Hotel Management
16 Oct 2024 by Hemendra Singh, Hotel Management
Dear Venkatesh,Greetings from The Claridges, New Delhi!We greatly appreciate your positive feedback and are delighted to know that you had a pleasant experience with us.We look forward to your next visit and the opportunity to continue exceeding your expectations.Warm regards,Hemendra SinghGeneral Manager
