Ratings based on 260 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
The hotel is situated about 15 mins walk from Rotterdam station and has many eatery choices.
When we first arrived we were a little dubious about what the hotel would be like due to the area that it’s in. We didn’t feel unsafe but it was full of interesting characters.
I have to say we were very pleasantly surprised that although this is a 3 star hotel it is very, very clean with large rooms and because we were at the back it was very quiet.
The staff absolutely make this hotel. They are very friendly and incredibly helpful.
Overall our stay was excellent and I would definitely recommend staying here.
Comment from Hotel Management
23 Oct 2024 by Nikoleta - Team Hotel Milano., Hotel Management
Dear Robyn,Thank you for your kind review! We’re thrilled to hear that you had a wonderful experience during your stay at Hotel Milano. Our team works hard to ensure every guest feels welcomed and valued, and your feedback means the world to us. If there’s anything specific you’d like us to improve or any recommendations you have for your next visit, please don’t hesitate to share. We can’t wait to welcome you back soon!
by A verified traveler
Posted 22 Aug 2024
Lovely room, helpful staff. Surrounding area Ok.
Comment from Hotel Management
22 Aug 2024 by Best regards, Team Hotel Milano., Hotel Management
Dear Leela,Thank you for your kind review of our property. We are delighted that you found our staff's service to be very helpful. We look forward to welcoming you back to Hotel Milano in the future.
by A verified traveler
Good 3 star, from outside questionable, rooms grea
Posted 18 Aug 2024 on HotelsComment from Hotel Management
22 Aug 2024 by Best regards, Team Hotel Milano., Hotel Management
Dear Kevin,Thank you for taking the time to write a review of our property. We hope that you enjoyed your stay with us and found most of our facilities convenient. However, we would like to inform you that most of our buildings are authentic properties in the Netherlands, and we strive to preserve the identity of old traditions in this modern world. Despite this, we hope to see you again in the near future.
by A verified traveler
Nice hotel
Posted 7 Aug 2024 on HotelsWe had a lovely stay. The hotel is clean, quiet and the breakfast was good. Parking is off-site, around the corner (approximately 300m) ina secure building. There is a cost.
There is possibly some street parking available.
Comment from Hotel Management
22 Aug 2024 by Best regards, Team Hotel Milano., Hotel Management
Dear Julie,What a lovely review! Thank you for taking the time to write such an excellent review. We strive to do our best so that you can have the best experience, even though we are a small family hotel. We would be very happy to assist you again in the near future.
by A verified traveler
Posted 4 Aug 2024
Excellent breakfast!
Comment from Hotel Management
22 Aug 2024 by Best regards, Team Hotel Milano, Hotel Management
Dear Romina, thank you for your positive comment about our breakfast buffet. We hope that you enjoyed your stay at Hotel Milano and we would be very happy to assist you back in the near future.
by A verified traveler
Posted 18 Jul 2024
Unhappy we building works around the area
Comment from Hotel Management
27 Jul 2024 by Hotel Milano, Hotel Management
Dear Tony, Thank you for your review and for choosing our hotel. We are very glad that overall your experience was positive and that you enjoyed your room and breakfast. However, we appreciate your comment that you are not happy with the new buildings but unfortunately there is nothing we can do about it. Despite this, we hope to be able to welcome you back in the future.Best regards,
by A verified traveler
Hotel stay
Posted 1 Jul 2024 on HotelsThe triple stay room was fantastic. It was clean and fresh. It had a welcoming and bright feeling with double doors that opened to a small balcony. It was quite warm weather during our stay, so we were thankful for the airy nature of the room and the air conditioning at night. The room was very well equipped with everything we needed. The staff were very attentive and friendly and the breakfast food was delicious. It was a good location, a short walk to the railway station and all the bars and restaurants. I would happily return again to this hotel and to the fantastic, vibrant city of Rotterdam. We thoroughly enjoyed our trip! We will return.
Comment from Hotel Management
27 Jul 2024 by Team Hotel Milano, Hotel Management
Dear Marianne,Thank you for taking the time to review your stay with us. am very pleased tohear that our staff made your stay pleasant. We hope to welcome you back to the hotel in the near future. Best regards,
by A verified traveler
Posted 29 Jun 2024
Not located in a great area - didn't feel particularly safe.
Comment from Hotel Management
27 Jul 2024 by Team Hotel Milano., Hotel Management
Dear Glyn,Thank you for your review and for choosing our hotel. We are glad that you enjoyed your stay with us. However, we would like to inform you that we are in the middle of the center in a huge city and it is normal to have quite a few people from different cultures. Apart from that, we would like to assure you that the area is safe and no one bothers anyone. Despite this, we hope to be able to welcome you back in the futute at Hotel Milano.Best regards,
by A verified traveler
Posted 11 Jun 2024
Fine place
Comment from Hotel Management
28 Jun 2024 by Team Hotel Milano, Hotel Management
Dear Denice,thank you for your review and for choosing our hotel. We are glad that you enjoyed your stay with us and we are looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 29 May 2024
NA
Comment from Hotel Management
27 Jul 2024 by Team Hotel Milano, Hotel Management
Dear Wong, Thank you for the perfect rating. We are glad that you enjoyed your stay with us and we hope to be able to welcoming you back in the future.Best regards,
