Ratings based on 709 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Front desk gal was very nice and helpful and made sure i got my reward points and let me know the across the street dinner offered a discount for people that stay at this hotel
by A verified traveler
Posted 25 Oct 2024
Online is looking very clean room's but when you stay in the room is looking dirty and smelling moisture on the wall.
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Sergio,Thank you for sharing your experience with us. We're sorry to hear that our rooms did not meet your expectations and our usual standards of comfort. Your feedback is valuable, and we'll ensure our team addresses these concerns as we continually improve and enhance our guest experience. We hope to welcome you back someday for a better visit.
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 16 Oct 2024
Dirty and mold-infested. No safe.
Comment from Hotel Management
18 Oct 2024 by General Manager, Hotel Management
Dear Abike, Thank you for taking the time to review your recent stay. Please know that we take cleanliness concerns very seriously and will ensure your feedback is fully addressed and resolved. We hope to welcome you back in the future for a stay that more closely reflects our commitment to service and cleanliness in the future.
by A verified traveler
Posted 9 Oct 2024
N/ a
by A verified traveler
Posted 25 Sep 2024
Overall it was great
by A verified traveler
Posted 9 Sep 2024
Great no hassle when I arrive
by A verified traveler
Posted 8 Sep 2024
Some breakfast items did not taste fresh,
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Dear Jose,Thank you for taking a moment to review your recent stay. It was a pleasure having you here; however, we regret your disappointment with our breakfast offerings. Your feedback will be addressed with our team to ensure our high standards are being met. We hope you will give us another chance to welcome you back for a seamless stay worthy of a perfect rating.
by A verified traveler
Posted 6 Sep 2024
The bathroom wasn't cleaned very well, but overall, it was a good stay, staff is nice.
by A verified traveler
Posted 5 Sep 2024