Ratings based on 710 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Overall the property was OK, but walls are very thin. Wasn’t happy being awaken at midnight to a couple arguing, but was pleased with the quick response from staff. I’ll continue to use Holiday Inn; amenities, breakfast and always have the best location to restaurants and shopping.
Comment from Hotel Management
16 Dec 2024 by Holiday Inn Express Del Rio Staff, Hotel Management
Hello Denise,Thank you for sharing your comments with us, and we want to again apologize for the inconvenience that occured. We certainly look forward to being of service to you again in the future.
by A verified traveler from Houston
Posted 13 Dec 2024
Staff very polite
Comment from Hotel Management
14 Dec 2024 by Holiday Inn Express Del Rio Staff, Hotel Management
Hi Darrell, Thank you for being our guest and your kind comments about our staff. We're happy your stay was to satisfaction, and we hope to see you again soon.
by A verified traveler
Posted 10 Dec 2024
Staff friendly
Comment from Hotel Management
14 Dec 2024 by Holiday Inn Express Del Rio Staff, Hotel Management
Hi Denise,Thank you for your nice comments and 4/5 score! We hope to see you again real soon.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Holiday Inn Express Del Rio Staff, Hotel Management
Hi Lucia,Thank you for your 4/5 score. We hope all was to satisfaction, and we hope to see you again soon.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Holiday Inn Express Del Rio Team, Hotel Management
Hi Christopher,Thank you for 5/5 rating! We're delighted you enjoyed your stay. Please visit us again real soon!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Holiday Inn Express Del Rio Team, Hotel Management
Hi Elizabeth,Thank you so much for your 5/5 rating! We hope you stay with us again on your next visit to Del Rio.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Holiday Inn Express Del Rio Hotel and Staff, Hotel Management
Hi Jennifer,Thank you for your generous review, it means so much to us to know your stay was excellent. Please visit us again real soon.
by A verified traveler
Posted 10 Nov 2024
Comfortable home away from home
Comment from Hotel Management
23 Nov 2024 by Holiday Inn Express Del Rio Team, Hotel Management
Hi Emma,A comfortable home away from-we love it! We hope to see you again soon! Thank you.
by A verified traveler
Posted 3 Nov 2024
Nice location
Super nice beds , comfortable & clean
Towels were great except wash towel was dingy
Comment from Hotel Management
7 Nov 2024 by Holiday Inn Express Del Rio, Hotel Management
Hi Norma,Thank you for your review. We hope to see you again real soon.
by A verified traveler
Posted 26 Oct 2024
Comfortable clean
Comment from Hotel Management
7 Nov 2024 by Holiday Inn Express Del Rio, Hotel Management
Hi Willie,Thank you for your kind comments. Comfortable and clean is what we strive for. Please visit us again soon!