Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
We stayed 2 day and they never clean our room
by A verified traveler
Posted 18 Nov 2024
Great place if you want to be next to freeway for easy access. No views, horse race campus next to it.
Room service low quality as they use plastic disposable containers and forks.
$1000 3 night stay seems high for what we received
by A verified traveler
Posted 17 Nov 2024
room was very small and simple but very clean and useable. service in the bar was wonderful in the evening but no host or staff could be found for breakfast service, so we went elsewhere. several other couples were also waiting and walked away.
by A verified traveler
Posted 14 Nov 2024
Convenient
Comment from Hotel Management
17 Nov 2024 by Front Desk, Hotel Management
Thank you for the positive feedback, we hope to see you again soon!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Hi Jessica. I'm so sorry to see just 2 stars here. If you're open to it, I'd love to hear more about your experience. Please feel free to reach out.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Guest Services, Hotel Management
Thanks for the 5 stars, Isabela! Hope to see you again soon!
by A verified traveler
Posted 24 Oct 2024
This stay was just okay. Not terrible, not great. The room was very very basic for what I paid. I wouldn’t stay here again for that price but if it was less expensive I would consider it.
Comment from Hotel Management
24 Oct 2024 by Guest Services, Hotel Management
Thanks for sharing your thoughts, Laura. I’m sorry to hear that you were underwhelmed by your room. We always want our guests to feel like they’re getting their money’s worth, so I totally understand your disappointment. Hope you’ll consider staying with us again next time you’re in town, but let us know if we can do anything to improve your experience next time!
by A verified traveler from Lake Forest
Posted 20 Oct 2024
All was great but cut down on the Lysol cleaning products
Comment from Hotel Management
20 Oct 2024 by Guest Services, Hotel Management
Thanks for the great review, Paul! Glad everything went smoothly. Hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
Loved this place!! The staff were amazing and the hotel was beautiful!
Comment from Hotel Management
20 Oct 2024 by Guest Services, Hotel Management
Thanks for the shoutout, Erika! So glad you loved everything! Hope to see you again soon!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Guest Services, Hotel Management
Thanks for taking the time to leave us 4 stars, Daniel. Hope to see you again soon and make it 5!
