Ratings based on 234 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Delightful Oasis, super attention to detail.
by A verified traveler
Posted 30 Aug 2024
Beutiful
by A verified traveler
Posted 14 Jul 2024
Very comfortable large room. Staff is very friendly.
by A verified traveler
Posted 26 May 2024 on Travelocity
by A verified traveler
Posted 24 Mar 2024 on Hotels
My stay at Guayaba was absolutely wonderful. The garden and rooms are beautiful ~ elegant, clean, tranquil. The perfect spot to feel at home in San Crist and within walking distance to everything. Breakfast is delicious and the staff is extremely helpful and welcoming. Fabulous experience!
by A verified traveler
Posted 8 Mar 2024 on Hotels
Fabulous girls’ trip to San Cristóbal de Las Casas, and our stay at Guayaba Inn made it even better. Everyone was wonderful. They helped us organize tours and reserve drivers, schedule a massage on site (that we highly recommend), and provided a yummy and filling breakfast every morning. A quick note for light sleepers since I am one, the room at the back of the property is against the street so request an interior room or be sure to bring earplugs.
by A verified traveler
Posted 7 Mar 2024
We loved staying at the Inn. The staff was superb helping us in every way and extremely timely. I have not experienced such timeliness and helpfulness. We also really enjoyed staying is an upscale though traditional Mexican inn with beautiful art through out. Each evening we lit the fire in our in suite fireplace enjoying a glass of wine which was available for purchase in the room. I highly recommend the inn. It was a pleasure and delight.
by A verified traveler
Posted 19 Aug 2023
The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.
Comment from Hotel Management
31 Aug 2023 by Julio C. Franco, Hotel Management
We really appreciate your comments and we are pleased that your stay has been pleasant. We are sorry for the inconvenience with the bathtub, it has already been resolved but unfortunately it was when you left. We hope you will visit us soon.
by A verified traveler from Santa Cruz
Posted 13 Apr 2023
Comment from Hotel Management
11 May 2023 by Gastòn Alvarez, Hotel Management
Gracias por su puntuación.
by A verified traveler
Posted 7 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Gastón Alvarez Gebelin, Hotel Management
Buenos días.Gracias por sus comentario son muy importantes para nosotros. Esperamos recibirles pronto. saludos y excelente día.
