Ratings based on 5 Verified Reviews

2.8 out of 5
1.8 Room cleanliness
2.2 Service & staff
3.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Overall good

Posted 7 Nov 2023 on Hotels
Overall good and pleasing. But no hot water slightly warm shower only.
3 out of 5
by A verified traveler

Posted 23 Sep 2023
Hotel is average to bellow average in all aspects. To be fair, the room in not so bad.
1 out of 5
by A verified traveler

Posted 21 Oct 2022
Stay away from this filthy place
Comment from Hotel Management
29 Nov 2022 by NOVE, Hotel Management
GREETINGS FROM GSS PALACE HOTEL!DEAR MR. MIKE,THANK YOU FOR SHARING WITH US YOUR FEEDBACK IN OUR HOTEL. WE WANT TO EXPRESS OUR APOLOGIES IF YOU DID NOT REACH YOUR EXPECTATIONS IN OUR HOTEL. BUT AS LONG AS I REMEMBER WHEN YOU STAY WITH US WE DID OUR BEST WE GAVE YOU THE DELUXE ROOM EVEN IF YOUR BOOKING IS ONLY STANDARD ROOM. WE DIDNT DISRESPECT YOU EVEN IF YOUR SAYING BAD WORDS INFRONT OF THE RECEPTION, YOUR TAKING VIDEO AND PICTURE ON US WITHOUT OUR CONCENT AND THAT IS AGAINTS THE LAW HERE IN UAE. BUT STILL WE RESPECT YOU, WE DIDNT SAID ANYTHING BAD ON YOU. HOWEVER THANK YOU SO MUCH FOR YOUR FEEDBACK.REGARDS,GSS HOTEL MANAGEMENT
1 out of 5
by A verified traveler

Posted 20 Oct 2022
It is filthy, dirty, no parking
Comment from Hotel Management
29 Nov 2022 by NOVE, Hotel Management
GREETINGS FROM GSS PALACE HOTEL!DEAR MR. MIKE,THANK YOU FOR SHARING WITH US YOUR FEEDBACK, AS YOU CAN SEE IN OUR PROPERTY DETAILS IN YOU BOOKING OR ON EXPEDIA SITE IT MENTIONED THERE PARKING IS NOT AVAILABLE. THANK YOUREGARDS,GSS HOTEL MANAGEMENT,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2022
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