Ratings based on 63 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 4 Mar 2024
Staff service very poor
by A verified traveler
Posted 11 Feb 2024
Horrible. Showers didn’t work, working ladies every where
by A verified traveler
Posted 23 Jan 2024
Terrible hotel, it’s impossible to unhear the loud music from the club and bar, and the music lasts until 4am!! Couldn’t have one single quiet night during my stay
by A verified traveler
Posted 22 Dec 2023
by A verified traveler
Posted 7 Jun 2023
everything was nice.. some items to be changed in toilet
by A verified traveler
Posted 7 May 2023
I wanted to stay one night this hotel because it was near an event I attended while in Dubai and once I was in the lobby I was unable to even hear the hotel employee because of the loud music coming from across the registration desk. I found out that the hotel has a party lounge across from the registration desk and the music was loud. I was unable to get a refund because I booked the room via Expedia and this occurred before I knew about the noise and crowds. I am never using Expedia again. I have nothing negative to say about the lounge party because it was a party however if a guest is aware of your establishment practices that you do not advertise then the establishment and in this case it is Fortune Grand Hotel and it’s agent Expedia.
by A verified traveler
Posted 13 Feb 2023 on Orbitz
by A verified traveler from APO
Posted 13 Jan 2023
The customer service was great. Front desk personnel & bellboy were helpful & pleasant. The room was clean, comfortable and had good complementary items. There was only 1 towel (the booking was in advance, for my husband & I) so we asked for another one. The area around the hotel is good. A lot of shops, restaurants and other places you might need, within walking distance.
by A verified traveler from woodside
Posted 7 Jan 2022
