Ratings based on 98 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Very convenient to Metro, reasonable rates and friendly staff.
by A verified traveler
Posted 23 Oct 2024
Experience staying at the hotel was terrible. I had to ask twice for housekeeping to clean the room and was charged extra for toothpaste.
Comment from Hotel Management
5 Nov 2024 by Thierry Perrot, Hotel Management
Dear Harkirat,Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience with us did not meet your expectations. I apologize for the delay in housekeeping, and I understand how these issues would have been frustrating during your stay. Please rest assured that we are addressing these concerns with our team to ensure that we improve both the timeliness of our housekeeping.Kindly be informed that as per Days Hotel Brand Service Design being an economy range hotel, we provide basic amenities as part of the room setup. Other amenities such as dental kit, slippers, vanity kit and bathrobes are available upon request at extra cost. However, we will explore this further with our brand in the pursuit of guest satisfaction. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back soon.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
Posted 16 Oct 2024
Good
Comment from Hotel Management
21 Oct 2024 by Thierry Perrot, Hotel Management
Dear Godspower,Thank you for taking the time to share your thoughts with us. We appreciate your 3/5 rating and your feedback regarding your stay.We strive to provide a great experience for all our guests, and your insights are valuable in helping us improve. If there are specific areas where you feel we can enhance your experience, please feel free to share.We hope to have the opportunity to welcome you back and provide a better stay in the future.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
Posted 5 Sep 2024
Yes
Comment from Hotel Management
6 Sep 2024 by Thierry Perrot, Hotel Management
Dear Almas,Thank you for your fantastic review! We’re thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Thierry Perrot, Hotel Management
Dear Anab,Thank you very much for taking the time to leave us a review.I have noticed that you have scored us with 3 out of 5 which is below our average and as such, I wanted to personally connect with you to see whether you have any specific comments or suggestions relating to your stay.If not too much trouble to ask, I would like to learn more. Please do not hesitate to share your thoughts with us, because your feedback is integral to our ability to continue improving our services.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
My stay Dubai
Posted 5 Aug 2024 on HotelsExcellent stay clean hotel
Comment from Hotel Management
15 Aug 2024 by Thierry Perrot, Hotel Management
Dear Ali,Thank you for your excellent review! We’re delighted to hear that you had a great stay and found our hotel clean. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
Posted 27 Jul 2024 on Hotels
While booking, it shows city view
But room had no view
Cleaner was asking about room rent if paid or not
Comment from Hotel Management
1 Aug 2024 by Thierry Perrot, Hotel Management
Dear Lal,Thank you for sharing your feedback. I’m sorry to hear about the issues you encountered with the room view. We strive to provide clear information and a seamless experience, and we are sorry if the view was not as you've expected.Regarding the housekeeping staff asking about payment, this must have been a misunderstanding, as payment discussions are only handled by the front desk.We appreciate your input and hope to have the opportunity to provide a better experience in the future.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
Posted 23 Jul 2024
Good good soupr
Comment from Hotel Management
26 Jul 2024 by Thierry Perrot, Hotel Management
Dear Mohamed,Thank you for your wonderful review and for rating us 5/5! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler from Mount Holly
Posted 20 Jul 2024
Easy
Comment from Hotel Management
26 Jul 2024 by Thierry Perrot, Hotel Management
Dear Rasheed,Thank you for your wonderful review and for rating us 5/5! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Sincerely,Thierry PerrotCluster General Manager
by A verified traveler
Posted 19 Jul 2024
Good safe good good I like it. It's good
Comment from Hotel Management
26 Jul 2024 by Thierry Perrot, Hotel Management
Dear Mohamed,Thank you for your wonderful feedback.We’re thrilled to hear that you had a positive experience and that you found everything to your liking. Your satisfaction is our top priority, and it’s great to know that our efforts have met your expectations.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Sincerely,Thierry PerrotCluster General Manager
