Ratings based on 33 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Close to Mall Road. But entrance is difficult for the downward slope and ban on taxi entry. Food quality was ok but nothing extraordinary, needs improvement. Staff were very courteous and helpful.
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Value for money
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Value for money
5 out of 5
by A verified traveler

Posted 30 Aug 2024
The property is excellent. The surrounding area was hard to walk around
5 out of 5
by A verified traveler

Family Trip

Posted 27 Jun 2024 on Hotels
Hotel on Mall Road. Fantastic view from property. Comfortable rooms. Great service. Excellent menu - both veg and non veg. Restaurant and Bar available. Parking available. Dining hall seating both inside and in glass house. Garden for kids to play. Manager and staff are on top of things always. Evening tea and snacks were excellent. Would definitely recommend this property for leisure stay and relaxation. Breakfast spread was wonderful. One thing that hotel should work on is working with police to let taxis come to the hotel. Currently police stops taxis at checkpoint 200-300 meters away from the hotel. Other than that it was excellent.
1 out of 5
by A verified traveler

Posted 30 Apr 2024
They don't deliver what they commit. Zero coperative staff and worse ever hotel experience.
4 out of 5
by A verified traveler from Rancho Santa Fe

Posted 16 Feb 2024
Friendly staff, good food
1 out of 5
by A verified traveler

Posted 16 Jun 2023
The property was charged as 5 star but nothing seem in the property as 5 star The gym was closed in evening The breakfast buffet was very limited option The receptionist had limited knowledge of proces of dinner and lunch buggfets The property is way to small with no amenities and facilities in it I really didnt understood for what the charges were as high as 20k
5 out of 5
by A verified traveler

Posted 26 May 2023
Nice place to stay, good food and staff are very polite.
1 out of 5
by A verified traveler

Bad exprince with hotels.com

Posted 20 May 2023 on Hotels
We booked in advance with hotel.com so they have given us room with parking view. At time of booking breakfast was mention but hotel refused. Spoiled my time and two days in this hassle. The amount I paid in two days I will get more better hospitality and room. My two days of relax holiday was totally wasted.