Ratings based on 51 Verified Reviews
4.5 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
It was good until the end. :/
Posted 28 Oct 2019 on HotelsIt was a beautiful condo. Excellent condition. However on the day of our departure we called numerous numbers listed to get a late checkout, as stated in our paperwork, and no one picked up/called us back. Then a random guy tried to get in and was surprised to see us there. He asked if we were staying another night and we told him no, and that we tried calling numerous numbers to get a late check out and no one answered. Then he proceeded to tell us if we stayed they would charge us another night. And that we would have to leave. It would have been nice to have a little communication and little more friendliness. Especially after how much we paid to stay there.
by A verified traveler
Posted 2 Oct 2019 on Hotels
Great place, close the main ski resort.
Comment from Hotel Management
2 Oct 2019 by Wyndham , Hotel Management
Hello, Thank you for taking the time to review your stay. We look forward to hosting you again in the future.
by A verified traveler
Just OK.
Posted 13 Sep 2019 on HotelsThe condition of the unit was marginal. The fawcett in the kitchen was loose and wobbled on every use. The one in the Queen BR bath dispensed only hot water- no cold at all. Otherwise the unit was comfortable. When the lobby closed at 5:00 PM there appeared to be only one escape route in the case of fire and it was at the opposite end of the complex. Fire escape paths were not posted or obvious.
by A verified traveler from Provo, UT
Posted 20 Aug 2019
This is our second year, and my second review (see August 2018). We were given a different condo this time--one of the relative few with air conditioning, which was a nice extra. The summers in Park City/Deer Valley don't really get much higher than room temperature anyway. This unit was equally nice as the last one. The staff were helpful and communicated well. We were again very pleased with the spacious unit (2 bedrooms/3 full baths), the cleanliness, and the views. It only takes about 10 minutes to Park City's Main Street, but this place has a peaceful "get away from the crowds" feel. Keep in mind that we're here in the off-season, but even then there are plenty of activities and places to explore. There is no shuttle service, but there is a city bus that comes right by the front. I'd recommend having a car for your best mobility.
by A verified traveler
Dirty Bra and dirty sheets.
Posted 1 Aug 2019 on HotelsThere were dirty Bra's and hair in the sheets. Disgusting. We tried calling the front desk and no one would help us. We called both nights and couldn't get the issue resolved. Then, when we checked out, we discussed the issue with them again and they just said, "sorry".
by A verified traveler
Posted 15 Jul 2019
Comment from Hotel Management
16 Jul 2019 by Wyndham , Hotel Management
Hello, I am sorry you did not have a great experience. We cannot improve or make this right for you unless you let us know more about your experience.
by A verified traveler
Posted 18 Jun 2019
Comment from Hotel Management
19 Jun 2019 by Management, Hotel Management
Hello, I am sorry you did not enjoy your stay.
by A verified traveler
Posted 17 Jun 2019
Comment from Hotel Management
17 Jun 2019 by Connie, Hotel Management
Hello, Thank you for taking the time to send in a review. We appreciate your business and hope you visit us in the future.
Wyndham
by A verified traveler from NY, NY
Posted 25 Feb 2019
Wonderful 2br unit. 5 min walk to lifts. On ground floor but private. Clean and comfortable. Maid service available. Good kitchen and dining table. No hot tub but a large pool and hot tub on 2nd floor.
Comment from Hotel Management
5 Apr 2019 by Guest Services, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted 25 Nov 2018 on Hotels
Everything was fantastic about the lodge! The only reason I wouldn’t give the highest rating is the lack of on-site service. We had to make a few calls to the remote proposer management, and it would have been better if the front desk were staffed. Apparently it is several months of the year.
Comment from Hotel Management
27 Nov 2018 by Connie Laird, Hotel Management
We appreciate your feed back.
