Ratings based on 307 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Large room
Great location
by A verified traveler
Posted 10 Oct 2024
Centrally located. Walk to restaurants and shopping.
by A verified traveler
Posted 5 Jun 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by Delphine M. Directrice, Hotel Management
Chère Tonya,10/10 une seule réponse, une immense merci.Au plaisir de vous accueillir prochainementCordialement
by A verified traveler
Posted 18 Feb 2024
Pros: location, superior room size.
Cons: Price vs Quality. A/C and heater way too noisy. Check in is late at 4:00pm (and not before, even if you call the day before and ask if possible to check in earlier), check out is at 11:30am (and they make sure to let you know at check in that you must leave the room by 11h30).
I think, depending on which day you check in and who is checking you in you will probably have a different experience at thisbhotel. It would need more consistency throughout the property and service standards according to what the end goal of the hotel is (luxury, 4stars, or rather I would say a good 3stars).
At the end, we expected a luxury hotel, but it's not.
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Posted 26 Oct 2023
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
Posted 23 Aug 2023 on Hotels
by A verified traveler
Posted 12 Jun 2023
It was a decent property for a one night stay. Very close to the beach and walkable to all areas of town. Across from the iconic Hotel Normandy so it was nice to visit but not pay the high prices. No parking on site however free street parking 3 blocks up.
by A verified traveler
Posted 14 Oct 2022
Customer service is non existent. Expedia tried to help with the wrong booking by contacting the hotel. But the hotel was so rigid and refused to help. Would never try again this hotel and I wouldn’t recommend it to anyone