Ratings based on 522 Verified Reviews

4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Nov 2024
Stay was ok.staff didn't seem too be happy??
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Seafront good food nice location nice staff
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Friendly staff. Helpful staff. Owner great people person. Food wholesome and fresh. Altogether an easy stay. Our room very clean. Early morning noises as empty bottles collected by Council. Town noises are pretty normal.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
After booking and paying in advance I was irritated by someone asking me to confirm that we would be attending. The Receptionist was rather abrupt too which not what we experienced whilst staying there.
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Very noisy at the front of the hotel at night, we faced the sea on the first floor. People noisy outside. Good sized room, clean bathroom. Breakfast good.
4 out of 5
by A verified traveler

Posted 7 Oct 2024
Very good for what we wanted and very friendly. Thank you
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Very helpful staff and great location in Deal
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Excellent room and great staff. Bar staff were superb. Hotel is about as good as it gets in Deal. Highly recommend.
3 out of 5
by A verified traveler

Posted 6 Sep 2024
This hotel was recommended by friends who have stay there or live close by. The accommodation was reasonable if a little tired. The hot water in my room and a friends room was very hot and miss and after three cold showers I managed a hot one. I boiled the kettle so I could shave. Just a tidy up and cleaning around the widow would have merited a higher score. I only had breakfasts when I stayed and they were lovely. Staff were great.
4 out of 5
by A verified traveler

Posted 4 Sep 2024
Room 16 Unfortunately, there was no window really there was just to look at bins. Just to try not to get room 16 or 17