Ratings based on 581 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 19 Nov 2024
This hotel is on the pricier side, but it's impeccably clean and the staff is very courteous. A great choice if you value cleanliness and excellent service!
Comment from Hotel Management
8 Dec 2024 by Tony Patel, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Tony, Hotel Management
Hi JonathanThank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback. I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by TONY PATEL, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future
by A verified traveler
Posted 21 Oct 2024
Breakfast options were limited & not what was advertised…packaged chocolate cupcakes are not breakfast. Rooms did not have cups & ice machine was broken
Comment from Hotel Management
22 Oct 2024 by TONY, Hotel Management
DEAR LANA,Thank you for taking the time to share your feedback with us. We sincerely apologize for the limited breakfast options you encountered during your stay; we strive to provide a variety of choices and regret that we fell short of your expectations.Regarding the ice machine, it was temporarily turned off as a precautionary measure due to a safety advisory from the Kansas State regarding boiled water. We understand how important these amenities are to our guests and appreciate your understanding in this matter.Your comments are valuable to us, and we will use them to improve our services in the future. We hope to have the opportunity to welcome you back and provide a better experience.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by tony patel, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great experience staying at our motel . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tony PatelFront deskSuper8 DesotoSuper8desoto1@gmail.com9135833880
by A verified traveler
Posted 29 Sep 2024
Picked up breakfast early only fault I had with my stay
Comment from Hotel Management
2 Oct 2024 by Tony, Hotel Management
Dear Mark,Thank you for sharing your feedback with us! We’re glad to hear you enjoyed your stay overall. We appreciate your comments about the breakfast service and will work to improve that aspect for future guests. Your experience is important to us, and we hope to welcome you back soon for an even better stay!
by A verified traveler
Posted 28 Sep 2024
Exceeded expectations.
Comment from Hotel Management
9 Nov 2024 by TONY PATEL, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future
by A verified traveler
Posted 22 Sep 2024
Ok
Comment from Hotel Management
27 Sep 2024 by TONY PATEL, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay at Super 8 by Wyndham De Soto. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 22 Sep 2024
Nice big room. But poor housekeeping old shampoo bottle still in shower and toilet roll papper behind trash can
Comment from Hotel Management
22 Sep 2024 by TONY PATEL, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not met your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
