Ratings based on 763 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Excellent facilities. Loved the sweets and Prosecco freely available in reception. Room was good size. Bed really comfy. Spa and gym pretty decent for the size and price of hotel. Walked from central Amsterdam in about 35 minutes and very easy to navigate on the tram if needed
by A verified traveler
Posted 24 Sep 2024
The property is fine, however I would not stay there again. No USB in the rooms and rooms quite basic. They had us on the ground floor 3 feet from the road, we had to upgrade and pay more.
Comment from Hotel Management
25 Sep 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Janet,Thank you for sharing your feedback about your recent stay with us. We regret to learn that your experience did not fully meet your expectations. Your input is invaluable as we strive to improve our services and amenities.We hope you might consider giving us another chance in the future.Best regards,
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Frances,Thank you very much for your rating and for staying with us.We are looking forward to welcoming you back soon!Kind regards,
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 19 Sep 2024
NEW FAVORITE HOTEL CHAIN
by A verified traveler
Posted 9 Sep 2024
Breakfast buffet and staff
Comment from Hotel Management
10 Sep 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Mr. Brian,Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed our breakfast buffet and had a positive experience with our staff. We look forward to welcoming you back on your next visit! If there's anything specific you’d like to see on your next stay, please let us know.Warm regards,Team Pestana Amsterdam Riverside
by A verified traveler
Posted 6 Sep 2024
Amazing history and authentic feel to the premises 😎
Comment from Hotel Management
10 Sep 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Mr. ScottThank you so much for your amazing feedback! We’re delighted to hear that you enjoyed your stay with us. It’s our goal to provide an unforgettable experience for our guests, and your kind words mean a lot to us. We look forward to welcoming you back soon!Warm regards,Team Pestana Amsterdam Riverside
by A verified traveler from San Diego
Posted 2 Sep 2024
Great choice!
Comment from Hotel Management
4 Sep 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Elif,Thank you for your fantastic review! We are delighted that you found our hotel to be a great choice. We hope to see you again on your next visit!Warm regards,
by A verified traveler
Posted 1 Sep 2024
The hotel is clean, modern and accessible. Enjoyed my stay and will return. Thank you!
Comment from Hotel Management
4 Sep 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Raymond,Thank you for your wonderful feedback! We are glad to hear that you enjoyed our clean, modern, and accessible facilities. We look forward to hosting you again in the future.Sincerely,
by A verified traveler from Edmonton
Posted 22 Aug 2024
Fabulous hotel. Rooms are large for Europe and extremely comfortable. Great neighborhood and close to shopping transit. If you want a quiet spot away from the crowds, this is it. Thank you to Liliana at the front desk, Paulo who was everywhere and to my bartender friend from Ireland!
Comment from Hotel Management
22 Aug 2024 by Team Pestana Amsterdam Riverside, Hotel Management
Dear Jesse,Thank you for your outstanding 5-star review! We are pleased to hear that you enjoyed the spacious and comfortable rooms, as well as the quiet location and convenient neighborhood.We are especially grateful for your kind words about Liliana, Paulo, and our bartender from Ireland. Your compliments will be shared with them, and they will be delighted to hear that their efforts made a difference in your stay.We hope to have the pleasure of welcoming you back in the future!Best regards,
