2/10 Terrible
Jordan
Traveled with partner
Jan 13, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment was horrendous. Best to avoid. Check-in was a dehumanizing process behind a glass screen, passing slips of paper through an awkward pinhole, exposed to the elements. Guests are not allowed into the lobby, which should have been my first clue that this establishment is quite scornful of and unwelcoming to its guests. The room was not the cleanest when we arrived, but we felt we could live with it for the night. We discovered grass spurs in the bath towels. Later, we were awoken at 3 AM that night with at least four insects crawling all over us in the bed. These were not the kind of insects that one would want visiting their rest, and they left my partner with large, itchy bites. We documented our uninvited guests and their bites to show the staff. When we brought our uncomfortable night to the attention of the staff at check out, seeking some kind of compensation or contrition, we were humiliated by their response. They made us feel mocked and abused by actually laughing at us. I could not recommend this establishment any less.
Jordan
Stayed 1 night in Jan 2025