Ratings based on 216 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.4 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
This was by far the worst hotel I have ever stepped foot in. There was a clear and definite bug investigation of roaches and fleas. The TV did not work and the remote was chewed up. In addition the remote control to the TV. Also had what look like to be fecal matter in the parts of the remote that were chewed up. Only one lamp worked. There was a dirty washcloth in the bottom of my shower. The commode was stopped up and full of someone else’s urine and blood. There was dried blood on my pillowcase and both mirrors in the room had unidentified stuff running down there was black mold, splattered underneath the sink And sludge in the bottom of the trashcan where they had just put a liner over top of it the gentleman Rodney working was very nice and tried to put me in several different rooms. However, they were all in deplorable condition. He gave me a full refund and I will most definitely never returned to that hotel. My hopes are that this is a privately owned franchise and not a representation of all motel six
Comment from Hotel Management
9 Jan 2025 by Brand Experience Team, Hotel Management
Hi Amanda,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
by A verified traveler
Posted 11 Dec 2024
Convenient
Comment from Hotel Management
12 Dec 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 11 Dec 2024
I like that this location is surrounded by dozens of restaurants, fast food restaurants, grocery stores, and places like scene 75.
Comment from Hotel Management
12 Dec 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 9 Dec 2024
I enjoy the staff and privacy.
Comment from Hotel Management
10 Dec 2024 by Nancy Y., Hotel Management
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Brand Experience Team, Hotel Management
Hi Heather,Thank you for the amazing review!Maz K.#Team6
by A verified traveler
Posted 23 Nov 2024
I requested a room with two beds and roll in shower since I'm in a wheelchair. I paid ahead of time for reservation when I got there they'd given my reservation to somebody else and suck me in a room with no way to take a shower and cockroaches everywhere.
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello David, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello David, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 28 Oct 2024
This day was okay. I've stayed here recently before. The only trouble I had was this time the air conditioner didn't appear to work.
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello David, We appreciate your feedback and apologize for any inconvenience caused by the air conditioner during your most recent stay. Your comments help us improve for future guests.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Catrease, We appreciate you choosing to stay with us. If there is anything we could have done better, please do not hesitate to contact us directly. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 15 Oct 2024
No
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello John,We appreciate your feedback and apologize for any inconvenience during your stay. Your comments have been noted and will be shared with our team for improvement. Please feel free to reach out to our management team for further assistance with your concerns.
