Ratings based on 208 Verified Reviews
2.5 Room cleanliness
3.0 Service & staff
2.3 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I requested a room with two beds and roll in shower since I'm in a wheelchair. I paid ahead of time for reservation when I got there they'd given my reservation to somebody else and suck me in a room with no way to take a shower and cockroaches everywhere.
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Hello David,We apologize for any inconvenience you experienced during your recent stay. Your feedback is important, and we encourage guests to reach out to our management team directly to address any concerns or issues encountered during their stay. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello David, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 28 Oct 2024
This day was okay. I've stayed here recently before. The only trouble I had was this time the air conditioner didn't appear to work.
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello David, We appreciate your feedback and apologize for any inconvenience caused by the air conditioner during your most recent stay. Your comments help us improve for future guests.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Catrease, We appreciate you choosing to stay with us. If there is anything we could have done better, please do not hesitate to contact us directly. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 15 Oct 2024
No
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello John,We appreciate your feedback and apologize for any inconvenience during your stay. Your comments have been noted and will be shared with our team for improvement. Please feel free to reach out to our management team for further assistance with your concerns.
by A verified traveler from Pottstown
Posted 13 Oct 2024
It’s a typical motel 6. Not the best not the worst
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Michelle, We appreciate your feedback on your recent stay with us. Our goal is to provide a comfortable and convenient experience for our guests. If you have any specific suggestions on how we can improve, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by PRATIK DESAI , Hotel Management
Thanks you so much for your feedback back and it will help on focus for better service
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Raymond, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Oct 2024
The price was at a value I could afford. The road construction made getting in and out of the property a little inconvenient.
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello David,We appreciate your feedback on our affordable rates. Please note that road developments are beyond our control, but we hope this did not overshadow your overall experience. If you have any further concerns, please reach out to us directly.
by A verified traveler
Posted 1 Oct 2024
I asked for a non smoking room and the room was recently smoked in. The sheets had cigarette burns and the sheets were very dirty. It was late so I had no choice but to lay on top of the comforter. I will never t be staying again.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello David, We apologize for your experience and appreciate you bringing this to our attention. We always strive to provide a comfortable stay for all our guests. Your feedback will be used to address these concerns appropriately and ensure they do not happen in the future.
