Ratings based on 993 Verified Reviews

4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Jan 2025
No bath soap toothbrush and toothpaste
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Brian (night staff) was incredibly helpful, and sent us to a wonderful local mom and pop restaurant. Rooms were spacious, clean, and well appointed. Hotel was quiet. Breakfast was well done. Everything I could ask.
5 out of 5
by A verified traveler

Posted 25 Dec 2024
Friendly staff, nice rooms, good breakfast.
Comment from Hotel Management
28 Dec 2024 by Joe, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate and value your feedback and will share it with our team. Your survey responses will encourage all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and We look forward to providing you with the same pleasant accommodations and service the next time you are in town. Sincerely, General Manager Comfort Suites Wright Patterson
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Clean, safe and friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2024
3 out of 5
by A verified traveler

Posted 8 Dec 2024
You could hear everything from adjoining rooms and there were mice in our room
Comment from Hotel Management
10 Dec 2024 by Joe, Hotel Management
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We regret that we were not made aware of the issues you were experiencing, or given the opportunity to better accommodate you during your 2-night stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerComfort Suites Wright Patterson
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2024
4 out of 5
by A verified traveler from Greensboro

Posted 30 Nov 2024
Breakfast was pretty good.
Comment from Hotel Management
30 Nov 2024 by Joe, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate and value your feedback and will share it with our team. Your survey responses will encourage all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and We look forward to providing you with the same pleasant accommodations and service the next time you are in town. Sincerely, General Manager Comfort Suites Wright Patterson
3 out of 5
by A verified traveler

Posted 27 Nov 2024
The so-called breakfast buffet was poor. The management left a note telling guests that if they wanted a hot breakfast to unquire at the front desk..
Comment from Hotel Management
28 Nov 2024 by Joe, Hotel Management
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. The hotel offered breakfast upon request during the slow time. It helps to reduce food wastage. The hotel did provide breakfast to many guests upon request and they find it convenient.Again, thank you for your time and valuable feedback.General ManagerComfort Suites Wright Patterson
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Everything about this property was good. Clean and friendly staff
Comment from Hotel Management
11 Nov 2024 by Joe, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Comfort Suites Wright Patterson Dayton conveniently located across from the National Museum of the United States Air Force and for taking the time to complete our online survey regarding your recent stay at our hotel. As a Choice Hotels Excellent Rated Hotel, your satisfaction is very important to us. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We very much appreciate and value your feedback. I have shared your comments with my staff, and they join me in thanking you for your kind words. Again, thank you for your time and valuable feedback. We look forward to providing you with the same pleasant accommodations and service the next time you are in town. Kind regards, General Manager Comfort Suites Wright Patterson