Ratings based on 149 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Front Desk Manager , Hotel Management
Dear Madhulika,Thank you very much for your review!We hope to see you soon.
by A verified traveler
Posted 12 Oct 2024
I was booking for Dawson City and it slid this property in with no address or city on it so i paid assuming it was in the town i was searching. Turns out it was 1k miles away in dawson creek and i caught the problem as soon as it completed the charge. Expedia shines me on saying the property will refund it and the property will not respond yet kept the money
Comment from Hotel Management
15 Oct 2024 by Diana , Hotel Management
Dear Kelly,Thank you for sharing your feedback. We’re sorry to hear about the confusion regarding your booking. We want to clarify that we processed your refund immediately after the issue was brought to our attention. Since your payment was made through Expedia, we recommend reaching out to their customer service for further assistance, as they handle the payment transactions for our property.We appreciate your understanding, and if there's anything else we can help with, please let us know.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
11 Oct 2024 by Diana , Hotel Management
Dear Kimberly,Thank you so much for your review!
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
11 Oct 2024 by Diana , Hotel Management
Dear Ken,Thank you for your review!
by A verified traveler
Posted 18 Aug 2024
Clean quiet comfortable. Reasonable price and an excellent breakfast
Comment from Hotel Management
23 Aug 2024 by Diana , Hotel Management
Dear Robert,Thank you for your wonderful review! We’re thrilled to hear you enjoyed the cleanliness, comfort, and quiet of our place. It's great to know you found our breakfast to be excellent and the pricing reasonable. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Aug 2024
our first room a cat hang peed from the prior stay on a bed and wasn’t checked. switched to a second room tv never worked, wasn’t to big of a deal super hot weather so we turned the air conditioning on room smelt like wet dirty socks after opened the air filter to the air confectioner was caked with think gray stuff i took a video showed the front desk pictures of that and dirty mud prints front the person who just checked out and they quickly cleaned the room and gave to us not impressed with this stay at all, i will not be booking there ever again, one thing good was the staff was polite and friendly to try and fix for us
Comment from Hotel Management
23 Aug 2024 by Front Desk Manager , Hotel Management
Dear Lisa,Thank you for sharing your feedback.I’m really sorry to hear about the issues you encountered during your stay. It’s clear we missed the mark, and I apologize for the condition of the rooms and the inconvenience you experienced. We’re addressing these concerns with our team to ensure they are resolved and to prevent similar issues in the future. I’m glad to hear our staff were able to assist you, but I understand that it didn’t make up for the overall experience. Your feedback is invaluable, and we appreciate you bringing these matters to our attention.
by A verified traveler
Posted 21 Oct 2023 on Hotels
by A verified traveler
Posted 14 Oct 2023
by A verified traveler
Posted 6 Oct 2023
All of it
by A verified traveler
Posted 2 Oct 2023
Reasonable rates for a great room. Clean, comfortable with all the amenities.
Friendly staff.
I highly recommend you reserve a room for your visit to Dawson Creek.
Glenn
Johnson City TN
