Ratings based on 221 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 7 Oct 2024
The whole place needs renovation. In my room the shower leaked, there was water on the floor of the bathroom, toilet did not flush well, the carpet felt damp, no microwave. After 2 nights I asked for a different room. Second room had no coffee or microwave.
by A verified traveler
Posted 26 Aug 2024
There was no no staff. At check-in there was a list posted with your names and door codes, checkout had an envelope with a receipt. The bed sheets had brown stains down the side that did not look like rusty water stains. There was no coffeepot in the room, though the gas station down the road had excellent coffee! Nothing would play on the TV, and the AC unit was filthy
by A verified traveler from Madison
Posted 17 Jul 2024
I was doing a trade show at Canaan Valley resort and only needed 2 nights. 3 night minimum. They listed 2 alternative properties. I have stayed at the resort, and thought their suggestion would be ok. It was an outdated unkept property that needs work. No way to secure one of the windows (front of room on hallway). Bed that was like sleeping in a bouncy room. Has not been updated in at least 20 years. It was nothing like description. Restaurant was not open entire time was there.
by A verified traveler
Posted 2 Jul 2024 on Orbitz
No one in office even though it was only 3PM and posted hours are 8-4. Key was put in box with full name and room number on it. Would recommend if office is not open to just put first initial and last name on envelope for security.
by A verified traveler
Posted 29 Jun 2024
by A verified traveler
Posted 24 Jun 2024
by A verified traveler
Turned into a dump!
Posted 6 Jun 2024 on HotelsRoom needed major update and repair. Refrigerator leaked and never got cold. Shower was either hot or cold…nothing in between. Huge stain on chair. Springs could be felt in the mattress. Huge hole in the bathroom screen. Was definitely much better when I stayed 2 years ago! Won’t be returning again!
