Ratings based on 964 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Everything was great!!!!
by A verified traveler
Posted 29 Dec 2024
Near areas wanted to be.
by A verified traveler
Posted 28 Dec 2024
Room was infested with bed bugs. Got bit on my legs, shoulders, arms and neck. There was a blood stain on the pillow when I woke up. After I noticed the bites I looked in the corner of the mattress and it was covered in bed bug poop.
I only asked for a partial refund. They denied me. I said I would leave an honest review if they did not make it right. They agreed to a refund, but said I had to do it through expedia. Expedia called the manager who said I could have a one day refund out of two and then told the expedia customer service he would not approve a refund. So unless you want to get your car, office and home infested with bed bugs I would pay more money to stay at a place who honors their customers.
They were not very nice at all and wanted to see the pictures on my phone. which is not legal.
by A verified traveler
Posted 20 Dec 2024
by A verified traveler from Iowa City
Posted 20 Dec 2024
by A verified traveler
Posted 15 Dec 2024
You get what you -ay for and I wasn’t disappointed
by A verified traveler
Posted 14 Dec 2024
Room never got warm
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 9 Dec 2024
