Ratings based on 950 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Just fine!
Comment from Hotel Management
28 Nov 2024 by Hotel Manager , Hotel Management
Dear Emily,Thank you for your 4/5 rating! We’re glad your stay was satisfactory and hope to make your next visit even better. Let us know how we can enhance your experience next time!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Nov 2024
I requested late checkout 1 hour after reservation and was told on the phone that it would be fine without an extra charge, however housekeeping knocked on my door two times in that hour and then i was charged 25 dollars extra for the late checkout. The front desk told me on the phone that noon would be complimentary. It wasn't even worth the extra charge because I was distrubed twice and called once.
The bar and restaurant is a nice option at this hotel though.
Comment from Hotel Management
27 Nov 2024 by Hotel Manager , Hotel Management
Dear Stephanie,Thank you for your 4-star rating and for highlighting the bar and restaurant as a positive aspect of your stay! We regret the inconvenience caused during your late checkout and appreciate your feedback. We'll address this internally to ensure better communication and service consistency in the future. We hope to provide a smoother experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
Took my money
Comment from Hotel Management
25 Nov 2024 by Hotel Manager , Hotel Management
Dear rachel,Thank you for sharing your feedback. We would like to clarify that our hotel does not engage in any such practices, and we believe there may have been a misunderstanding. If you have any concerns or questions, we kindly ask that you reach out to us so we can address the issue and assist you further. We value your feedback and are committed to ensuring a positive experience for all our guests.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Jeff,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager , Hotel Management
Dear Howard,Thank you for the 5-star rating! We're so glad to hear you had a great experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager , Hotel Management
Dear Debra,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
What a wonderful place to stay!!!! We were comfortable and very happy with our stay.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager , Hotel Management
Dear Jeffrey,Thank you for your amazing review! We're so happy to hear that you were comfortable and enjoyed your stay. We look forward to welcoming you back for another wonderful visit!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Nice place to stay on a low budget.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager , Hotel Management
Dear Kevin,Thank you for your review! We're glad to hear that you found the hotel to be a great option for a budget-friendly stay. We hope to welcome you back for another visit soon!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Large, clean rooms, good breakfast, very good quality for the price
Comment from Hotel Management
19 Nov 2024 by Hotel Manager , Hotel Management
Dear David,Thank you for the wonderful review! We're thrilled to hear you enjoyed the large, clean rooms and had a great breakfast. It's fantastic that you felt you got great value for the price. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Nov 2024
While the stay was Amazing, the place was so clean, the bed was beyond comfortable, and it was easy access off the interstate…..I was really in-impressed by the fact the employee that checked us in was on a phone call with a friend while we checked in and was not polite all. But honestly I would stay again in a second.
Comment from Hotel Management
15 Nov 2024 by Hotel Manager, Hotel Management
Dear Brittany,Thank you for the 5 out of 5 rating! We're thrilled you enjoyed the cleanliness, comfort, and easy access to the hotel. We sincerely apologize for the check-in experience and appreciate your feedback. We hope to welcome you back for another amazing stay!Sincerely, Hotel Manager
