Ratings based on 17 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2024 on Wotif
safe. clean. friendly staff.
carpet floors in rooms look old. needs updating.
by A verified traveler
Posted 30 Jul 2024
Staff are unbelievable. So kind to me and my dog! Such a great place to stay!
by A verified traveler
Posted 22 Jul 2024
Great stay for dogs!
by A verified traveler
Hotel charged on checkout for prepaid room
Posted 25 Mar 2024 on HotelsI paid for my father to stay here ahead via card. Upon checkout he was charged for one night with only a yellow order slip copy as receipt (no official receipt given) and the hotel has refused the refund request.
Be aware.
It's a shame because the hotel itself is very nice. This one issue ruined it.
Comment from Hotel Management
26 Mar 2024 by Janelyn Carcasona, Hotel Management
Dear Maám/Sir,I am very sorry for what happened. It was the fault of staff for not checking the record book before charging your father. Im asking for an apology. And I'm very sorry for the late action because I'm on leave yesterday. I emailed already the expedia to proceed your refund. To make up our shortcoming Im giving you 1 night free stay in our hotel.Regards,Janelyn
by A verified traveler
Posted 3 Jan 2024 on Hotels
I love that the hotel is pet-friendly. The room is spacious and well maintained. Their garden-themed restaurant is also a plus.
by A verified traveler
Posted 29 Nov 2023
Quiet, convenient and accessible to any activities in Davao.
by A verified traveler
Posted 27 Aug 2023
Staff are personable caring . Food is delicious and service is quick. Convenient to the city and prime location. The rooms are clean and bed is comfortable.
by A verified traveler
Posted 21 Feb 2023 on Orbitz
by A verified traveler
Posted 11 Feb 2023
PROS:
Location: 5/5
Cleanliness: 5/5
Price: 5/5
Food in its restaurant: 5/5
Care for the environment: 5/5
Safety: 5/5
It’s like staying in grandma’s house and eating grandma’s cooking. Staff are very nice, polite, friendly. The beautiful plants in the well-maintained yard are very relaxing and comforting.
CONS:
No elevator(s) but staff will assist you with your luggages.
Walls are thin - you can hear the conversations next to your room (but negligible if you wear earbuds).
***HIGHLY-RECOMMENDED and will definitely return.
by A verified traveler
Posted 8 Feb 2023
I found the Big House to be an incredible stay in the middle of a busy city . The courtyard and rooms are very quiet . They are clean and well maintained . The staff is incredible . They will take care of you in little ways . I bought some fruit in a local fruit market and they wete happy to cut it up and serve it . They were very kind .
