Ratings based on 472 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Surrey
Posted 2 Nov 2024
by A verified traveler
Posted 18 Oct 2024
Very affordable and the restaurant below has amazing burgers and fries. Surrounding area may be a little dingy, but it’s not terrible.
Comment from Hotel Management
23 Oct 2024 by Clarisse Lim, CGSP, Hotel Management
Dear Dane,Thanks for the review and star rating, too. It is such a pleasure knowing that you had a great stay with us.I surely will share your awesome review with the team. We hope to see you again soon. Regards,C. LimAssistant Hotel Manager
by A verified traveler
Posted 22 Sep 2024
There’s no complimentary water or coffee inside the room. I guess the hotel does not want to attract good paying customers. A 3 in 1 coffee pack cost less that 100 pesos wholesale but will be a good convenient offering to patrons… just a thought.
Comment from Hotel Management
28 Sep 2024 by Clarisse Lim, CGSP, Hotel Management
Dear Roy,Thanks for the review and star rating, too. It is such a pleasure knowing that you had a great stay with us.Your comments are valuable to us as they help us identify areas where we can make improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,C. LimAsst. Hotel Manager
by A verified traveler
Posted 23 Aug 2024 on Orbitz
Aircon barely worked. Not a nice room at all. Definitely spend a little more and go somewhere else.
Comment from Hotel Management
29 Aug 2024 by Clarisse Lim, CGSP, Hotel Management
Dear ricky,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced.Your comments are valuable to us as they help us identify areas where we can make improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,C. LimAsst. Hotel Manager
by A verified traveler
Posted 20 Aug 2024
The rooms are awefull and due to a big event we were shoved on the 5th floor that is being renovated in two very small rooms. They told me that that’s all they had when I had booked this hotel weeks in advance from Canada. Disappointed with the staff (except security) who did not show a sign of care. My family and I will not be back to this hotel anymore.
Comment from Hotel Management
29 Aug 2024 by Clarisse Lim, CGSP, Hotel Management
Dear Néstor,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced.We will certainly look into these to provide more convenience for our guests.Your comments are valuable to us as they help us identify areas where we can make improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,C. LimAsst. Hotel Manager
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Clarisse Lim, CGSP, Hotel Management
Dear QUINCY,Thanks for the review and star rating, too. It is such a pleasure knowing that you had a great stay with us.I surely will share your awesome review with the team. We hope to see you again soon. Regards,C. LimAssistant Hotel Manager
by A verified traveler from Quezon City
Posted 15 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Clarisse Lim, CGSP, Hotel Management
Dear Joseph Benjamin,Thanks for the review and star rating, too. It is such a pleasure knowing that you had a great stay with us.I surely will share your awesome review with the team. We hope to see you again soon. Regards,C. LimAssistant Hotel Manager
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Clarisse Lim, CGSP, Hotel Management
Dear William,Thanks for the review and star rating, too. It is such a pleasure knowing that you had a great stay with us.I surely will share your awesome review with the team. We hope to see you again soon. Regards,C. LimAssistant Hotel Manager
by A verified traveler
Posted 25 Jul 2024
I love that the shopping mall is really nearby.
Comment from Hotel Management
29 Jul 2024 by Clarisse Lim, CGSP, Hotel Management
Dear Ellen,Thanks for the review and star rating, too. It is such a pleasure knowing that you had a great stay with us.I surely will share your awesome review with the team. We hope to see you again soon. Regards,C. LimAssistant Hotel Manager
