Ratings based on 73 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Awesome
by A verified traveler
Posted 2 Nov 2024
3rd time traveling to he Philippines and ive been to Dusit every time
Comment from Hotel Management
4 Nov 2024 by Christoph, Hotel Management
Dear Dustin, Thank you for choosing to stay with us each time you visit the Philippines. It’s truly a pleasure to welcome you back, and we’re honored to be a part of your travels. Your continued trust in Dusit Thani Residence Davao means a lot to us, and we’re delighted to provide you with a consistently warm and comfortable experience.Thank you for your loyalty, and we look forward to many more memorable stays with you in the future!Warm regards, Christoph Kuch Cluster General Manager
by A verified traveler
Posted 27 Sep 2024
Not well kept
Comment from Hotel Management
8 Oct 2024 by Christoph, Hotel Management
Dear Maryjane, Thank you for taking the time to share your feedback. I'm sorry to hear that your stay did not meet your expectations. We take your comments seriously and will review the areas that need improvement. Your experience is important to us, and we hope you will give us another opportunity to provide you with a better stay in the future.Warm regards, Christoph Kuch Cluster General Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
7 Oct 2024 by Christoph, Hotel Management
Dear Antonio,Thank you for sharing your rating of 4 out of 5 for your recent stay at Dusit Thani Residence Davao. We appreciate your feedback and are delighted to know that you had a positive experience with us.If you have any specific comments or suggestions on how we can enhance your future visits, please feel free to share. Your insights are invaluable as we strive to provide an exceptional experience for all our guests.We look forward to welcoming you back soon!Warm regards, Christoph Kuch Cluster General Manager
by A verified traveler
Posted 17 Sep 2024
Property had issues with smelly carpet. Smells damp and dated. Engineered wood or tiled floorings would be better probably on carpeted areas to get rid of that moldy smell in the hallways. Our room had tiny roaches by the coffee maker. Lots of bird poop in the pool section same goes in the balcony. Seems like it has not been cleaned for weeks. Overall the staff attentiveness and service was great. A manager with a little OCD would probably be a good addition to the team to make sure it will live up to a 5 star rating.
Comment from Hotel Management
7 Oct 2024 by Christoph, Hotel Management
Dear Rocky,Thank you for sharing your rating of 4 out of 5 for your recent stay at Dusit Thani Residence Davao. We appreciate your feedback and are delighted to know that you had a positive experience with us.If you have any specific comments or suggestions on how we can enhance your future visits, please feel free to share. Your insights are invaluable as we strive to provide an exceptional experience for all our guests.We look forward to welcoming you back soon!Warm regards, Christoph Kuch Cluster General Manager
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Christoph, Hotel Management
Dear Kejie,Thank you for your fantastic review! We’re thrilled to hear that you had a perfect stay at Dusit Thani Residence Davao. Your 10 out of 10 rating truly means the world to us, and we’re delighted that everything met your expectations.We look forward to welcoming you back for your next visit to Davao!Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler from Salmon Arm
Posted 29 Jul 2024
There was a funny smell on the carpets and laminate on the cabinet wall fell off.
Comment from Hotel Management
30 Jul 2024 by Christoph , Hotel Management
Dear Jose,Thank you for your feedback. We apologize for the issues you encountered with the smell on the carpets and the laminate on the cabinet wall. Your comments have been shared with our maintenance team for immediate attention. We appreciate your input and hope to provide you with a more pleasant experience on your next visit.Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler from Ukiah
Posted 26 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Christoph , Hotel Management
Dear Rosenie,Thank you so much for your perfect rating! We are thrilled to hear that you enjoyed your stay at Dusit Thani Lubi Plantation. We look forward to welcoming you back soon!Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler
Posted 24 Jul 2024
It's great
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
21 Aug 2024 by Christoph, Hotel Management
Dear Tolesh,Thank you for sharing your feedback and rating your stay at Dusit Thani Residence Davao. We’re glad to know that you had an overall positive experience with us. Your comments are valuable as we continually strive to enhance our services and facilities.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards, Christoph Kuch Cluster General Manager
