Ratings based on 66 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Salmon Arm
Posted 29 Jul 2024
There was a funny smell on the carpets and laminate on the cabinet wall fell off.
Comment from Hotel Management
30 Jul 2024 by Christoph , Hotel Management
Dear Jose,Thank you for your feedback. We apologize for the issues you encountered with the smell on the carpets and the laminate on the cabinet wall. Your comments have been shared with our maintenance team for immediate attention. We appreciate your input and hope to provide you with a more pleasant experience on your next visit.Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler from Ukiah
Posted 26 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Christoph , Hotel Management
Dear Rosenie,Thank you so much for your perfect rating! We are thrilled to hear that you enjoyed your stay at Dusit Thani Lubi Plantation. We look forward to welcoming you back soon!Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler
Posted 24 Jul 2024
It's great
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
21 Aug 2024 by Christoph, Hotel Management
Dear Tolesh,Thank you for sharing your feedback and rating your stay at Dusit Thani Residence Davao. We’re glad to know that you had an overall positive experience with us. Your comments are valuable as we continually strive to enhance our services and facilities.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards, Christoph Kuch Cluster General Manager
by A verified traveler
Posted 24 Jul 2024
I like the friendly staff. Love the breakfast and lunch buffets. Love the pool very spacious. I didnt like that room was on the second floor and the patio was block by four walls and filled with pigeon poop, which make not useable. Also the minbar was lock and clouldnt access it. Until l called the front desk.
Comment from Hotel Management
26 Jul 2024 by Christoph , Hotel Management
Dear Tolesh,Thank you for your feedback. We’re delighted to hear that you enjoyed our friendly staff, breakfast and lunch buffets, and the spacious pool. However, I apologize for the issues you faced with the patio and minibar. I will address these concerns with our team to ensure they are resolved promptly. Your comfort and satisfaction are important to us, and we appreciate your bringing this to our attention. We hope to have the pleasure of welcoming you back and providing you with an improved experience.Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler
Posted 10 Jul 2024
The moment you get out of the elevator, the hallway stinks with moldy smell. Our room was nice and clean
Comment from Hotel Management
26 Jul 2024 by Christoph , Hotel Management
Dear Judith,Thank you for your feedback. We’re pleased to hear that you found your room to be nice and clean. However, I’m sorry to learn about the unpleasant odor in the hallway. This is certainly not the experience we aim to provide. Please rest assured that we are addressing this issue with our maintenance team to prevent future occurrences. We value your feedback and hope to have the opportunity to welcome you back with an improved experience.Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler from Clarkson
Posted 9 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Christoph , Hotel Management
Dear Jason,Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience at Dusit Thani Residence Davao did not meet your expectations. Your comments are very important to us, and we will address the issues you raised to ensure improvements are made. If you have any specific concerns you'd like to discuss further, please feel free to contact us directly. We hope to have the opportunity to provide a better experience in the future.Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler
Posted 20 Jun 2024
Excellent location near Damosa area with lots of dining options.
Comment from Hotel Management
26 Jul 2024 by Christoph , Hotel Management
Dear Hector,Sawasdee Krap!Thank you for your positive feedback! We’re delighted to hear that you enjoyed the location of Benjarong Bar and Restaurant and found it convenient. We hope to welcome you back soon to explore more of our dining options and to provide you with another great experience.Kob Khun Krap.Warm regards,
by A verified traveler
Wonderful stay at the Dusit Thani
Posted 24 May 2024 on HotelsThis hotel had a nice swimming pool which was beautifully maintained and provided a serene environment to relax.Even the fitness centre was well equipped allowing me to maintain my workout routine. I really look forward to using that hotel again on my next visit.
Comment from Hotel Management
26 Jul 2024 by Christoph , Hotel Management
Dear Mathana,Thank you for sharing your positive experience with us! We’re thrilled to hear that you enjoyed our well-maintained swimming pool and fitness center. It’s wonderful to know that these amenities enhanced your stay and that you’re looking forward to your next visit. We can’t wait to welcome you back!Warm regards,Christoph Kuch Cluster General Manager
by A verified traveler
I loved it here and I will return.
Posted 21 May 2024 on HotelsLoved it here and next time I’m in Davao I will come here again.
Comment from Hotel Management
26 Jul 2024 by Christoph , Hotel Management
Dear Manthana,Thank you for your kind words! We’re delighted to hear that you loved your stay with us at Dusit Thani Residence Davao. It’s wonderful to know you’ll be returning on your next visit to Davao. We look forward to welcoming you back!Warm regards,Christoph Kuch Cluster General Manager
