Ratings based on 179 Verified Reviews

4.0 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mill Creek

Posted 25 May 2024
Staff and property fantastic
Comment from Hotel Management
8 Jun 2024 by Sreypov (Ms.), Hotel Management
Thank you for your feedback, hope to warmest welcome you back soon.
1 out of 5
by A verified traveler

Disappointed - old facility, low quality of meals

Posted 2 Apr 2023 on Hotels
I had stayed there 7-8 years ago and came back first time last month (March 2023). It was bad as it's overpriced compared with the quality of facility (room remained old and no sufficient hot water for having bath, etc.) and services (breakfast is one of the worst one among hotels with this price range). Staff service is okay, but overall I was disappointed. I will not come back there unless their management is changed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2023 on Hotels
5 out of 5
by A verified traveler from Chantilly

Posted 8 Jan 2023
Excellent cost-benefit, good rooms an infrastructure, nicely situated close to the river. Very nice staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2022 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2020
5 out of 5
by A verified traveler from Newton MA, USA

Posted 17 Dec 2019
Nice rooms and balcony views of the river and temples. Large breakfast buffet with individual orders too. And wonderfully close to hundreds of bars and restaurants on Sisowath Quay overlooking the river.
3 out of 5
by A verified traveler

Mrs

Posted 6 Dec 2019 on Hotels
It wasn’t good because the underfloor bed room was wet all the time and I ask them to fix it but they couldn’t. I’m not going to that hotel again.
4 out of 5
by A verified traveler

Posted 20 Sep 2019 on Hotels
Staff very helpful and good location
3 out of 5
by A verified traveler from Bangkok

Posted 6 Aug 2019
I do NOT like being charged for a cracked glass which i noticed in the bathroom and placed it in the kitchen. Noticed it when we came back after room had been made up. It is not the cost but the principle of being charged for something that i DID NOT do. Room is fine but please do not charge people for your staff 's error, most off putting. That's one good reason for NOT RECOMMENDING others as they may be charged randomly too....
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