Ratings based on 26 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
I had a pleasant 4 night stay at the Sierra Resort.
by A verified traveler from Dublin
Posted 16 May 2024
Food great. All outlets 2 prong. No room safes.
by A verified traveler
Posted 28 Mar 2024
Excellent friendly workers, food was very good but limited. Wi-Fi wasn’t good in the room but good down stairs.
by A verified traveler
Posted 12 Feb 2024
This was a nice place to stay as a dive resort. The in room safe, was not attached to anything, anyone could just walk out with the safe. The staff was very friendly the dive shop critter republic was the reason for my stay. Many of the people who stay here, come just for the diving with Justin the owner of critter Republic dive shop. The owners of Sierra resort should recognize this. He is making them lots of money.
by A verified traveler
Posted 20 May 2023
Comment from Hotel Management
21 May 2023 by Team, Hotel Management
Thank you Sir,
by A verified traveler
Quite, clean, dated, so-so food.
Posted 7 Apr 2023 on Hotelsvery quiet and clean, yet still a convenient distance from Dumaguete. smaller with only about 50 rooms so not crowded yet well attended by very courteous staff. small beachfront area. Blacksand beach somewhat rocky. complementary breakfast is good but lunch and dinner offerings not very good. Meat was generally tough whether chicken beef or pork. Many menu items we’re not even available when requested, including fish entrées and shakes. Much of the staff has a poor understanding of English so communication can be a bit difficult. however, the management was extremely helpful sharing surrounding destinations to visit and quick to get transportation arranged. Myself and another tenant had toilet flushing problems. I had to be relocated to a different room because the toilet was not functioning. The other tenant said he had to keep calling them when the toilet would not flush because the problem was not solved.
The resort is a little over 30 years old so has a late 80s Spanish Asian type of decor.
well-maintained but shows a bit of age.
very nice pool and central outdoor lounging area, but not in an ocean view area.
by A verified traveler
Posted 3 Jan 2023
breakfast buffet needs help
Comment from Hotel Management
21 May 2023 by Team, Hotel Management
We will improved our services. thank you
by A verified traveler
Posted 16 Nov 2022 on Orbitz
Comment from Hotel Management
21 May 2023 by Team, Hotel Management
Thank you so much for staying. we are excited to welcome you back someday.
by A verified traveler
Posted 26 Jan 2020
Comment from Hotel Management
21 May 2023 by Team, Hotel Management
Thank you for the stay we are hoping that we will improved the services.
by A verified traveler
Posted 21 Feb 2019 on Hotels
Comment from Hotel Management
21 May 2023 by Team, Hotel Management
thank you and we will improve our services.
