Ratings based on 123 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Hotel Management, Hotel Management
Thank you for your 5-Star review, Jocelyn!
by A verified traveler
Posted 19 May 2024
The property itself is beautiful! The dive centre and the spa were the absolute highlights. The staff at the dive centre were very attentive, accommodating and the facilities were fantastic. One of the best dive centres I’ve had the pleasure to dive with. The Spa was also great, although on the pricier side, the treatments were fantastic and the facilities were great. The room was well sized and the bed was great! We really enjoyed the outdoor shower.
The reason for four stars was the resort aspect of it. The room did not come with any vanity kits (toothpaste toothbrush shower cap etc), we asked for an iron or steamer for the clothes after a very long flight and they could not provide any but wanted us to use the laundry service with an added charge. These would be amenities I would expect in a four star hotel of this price bracket. The portion sizes at the hotel restaurant breeze were so small and very over priced. Breakfast was also limited from a set menu… with additional charges on extra items- again I expected more as the charges are very high and it is rated to be a four star.
Overall we had a good stay, the reception staff were very helpful especially in arranging taxis, tricycles for us to go for dinner at restaurants in town etc! Thank you!
Comment from Hotel Management
18 Jun 2024 by Hotel management, Hotel Management
Thank you for a great review and for taking the time to share your feedback with us. We're delighted to hear that you found our property beautiful and enjoyed your stay. It's wonderful to know that our dive centre team and facilities made such a positive impression and that you had a fantastic experience with our spa treatments.We apologize for any inconvenience regarding the vanity kits. We have environmentally friendly vanity kits with toothbrushes and toothpaste available at the reception for all our guests if they need them. There is a sign in the room indicating this and where to get them. We appreciate your feedback and will ensure this information is more clearly communicated to our guests in the future.We also appreciate your comments regarding the availability of irons and steamers. Your feedback is valuable to us, and we will look into making these available to our guests, after your kind feedback.We're pleased to hear that our reception staff were helpful and assisted you with your transportation needs.Thank you again for your feedback and we hope to see you back again!
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
18 Jun 2024 by Hotel management, Hotel Management
Thank you for your review :)
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
1 Mar 2024 by Hotel management, Hotel Management
Thank you for your 5 star review :)
by A verified traveler
Posted 14 Feb 2024
Very very good hotel with an exceptional in house restaurant. Room was clean and comfortable and hotel benefits from a great house reef and connections to the stunning Apo Island where we saw possibly the most beautiful reefs we’ve ever seen, amazing sea life and turtles! We were snorkelling but the hotel is a dream for divers.
Comment from Hotel Management
1 Mar 2024 by Hotel management, Hotel Management
Thank you Omar for the fantastic review! We're delighted you loved our comfortable rooms, restaurant, and the snorkelling around the house reef and at Apo Island. We appreciate your kind words and can't wait to host you again for more memorable experiences.
by A verified traveler
Posted 9 Aug 2023
In my view its a beautiful mixture of east meets west with Filipino flair.
Comment from Hotel Management
9 Jan 2024 by Comment from Hotel Management, Hotel Management
Thank you Jason for your 5-star review! We are happy to hear you had a great time with us.
by A verified traveler
Posted 27 Jun 2023
Lots of activities can choose and take during stay
Comment from Hotel Management
28 Jun 2023 by Atmosphere Manager, Hotel Management
Thank you for your great review - and that you had the opportunity to enjoy some of the many activities that we offer!
by A verified traveler
Posted 25 Apr 2023 on Hotels
Comment from Hotel Management
9 Jan 2024 by Comment from Hotel Management, Hotel Management
Thank you Edalyn!
by A verified traveler
Posted 12 Apr 2023
Had a lovely stay here. The staff are great and they go above and beyond to make you feel special and looked after. From friendly gardeners, to smiling restaurant staff, to cheery bar staff, and exceptional dive staff who work all work incredibly hard. Diving was great and so flexible for whatever suits the guest. Really enjoyed our stay- oh and the massage was the best I have had!
Comment from Hotel Management
13 Apr 2023 by The Atmosphere Team, Hotel Management
Dear Danielle! Thank you so much for your kind revew. We will pass on your compliments to out staff - and we really hope to see you again!
by A verified traveler
Posted 10 Jan 2023
great view
Comment from Hotel Management
13 Apr 2023 by The Atmosphere Team, Hotel Management
Thank you!
