Ratings based on 73 Verified Reviews

4.7 out of 5
88% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2019 on Hotels
Great location, very friendly English speaking staff. They also help with organizing tours to sites off interest.
Comment from Hotel Management
22 Nov 2019 by Garden Hotel, Hotel Management
Dear guest: Thank you very much for your high evaluation of us. The hotel has always been advocating the service concept of providing customers with satisfaction and surprise. We will try our best to think about what customers think and what customers are anxious about. Your satisfaction is the biggest driving force of our work. Welcome to visit next time.
5 out of 5
by A verified traveler

We were very pleased with this hotel

Posted 2 Nov 2019 on Hotels
We are a couple who stayed here for 3 nights, from 27-30 October. We were very pleased with the hotel. It is a nice 4 star hotel and very well priced, making it great value. It is very well located, almost in the middle of the walled Ancient City and in walking distance of everything in the Ancient City. Our room was large, comfortable, with stylish decorations, a large king size bed, a sofa, a desk, a seating area spanning the bottom of the bed, TV with CNN, a nice bathroom, detergent for washing and a line for drying your laundry. The breakfast is varied and fine, though the pastries and muffins inexplicably were always quite dry. There is a sauna downstairs, with separate male and female sections. It is reminiscent of a Japanese bath house: small stools to sit on while scrubbing before bathing, then two pools (warm and very hot water respectively) to soak in, plus attendants who do body and feet massages. Suprisingly, 2 Chinese men smoked in the pool. The hotel gets China Daily newspaper for public areas, but alas it is 3-4 days old.
Comment from Hotel Management
2 Nov 2019 by Garden hotel, Hotel Management
Dear guests, Hello! First of all, thank you very much for your high praise to our hotel. Our hotel has been opened for 15 years, but we are trying our best to maintain the rooms. Breakfast is self-service in China and the west, with hundreds of varieties, which are liked by Chinese and foreign guests. I hope you can recommend your relatives and friends to come to experience, and we sincerely welcome you next time.
5 out of 5
by A verified traveler

Posted 29 Oct 2019
Staff were so helpful in organising day trips for us. The hotel is also great value for the money paid. Clean, comfortable and everything was functional. Breakfast has a good variety of food.
Comment from Hotel Management
31 Oct 2019 by Garden Hotel Sales Department, Hotel Management
Dear guests, Thank you very much for your wonderful experience. The hotel highly values the service concept of providing satisfaction and surprise for guests. Your motivation is certainly to continue our progress. I hope you can recommend more relatives and friends to experience. Welcome to visit next time.
5 out of 5
by A verified traveler

Posted 17 Oct 2019 on Hotels
Everything we requested for the room was met. Staff friendly and helpful organised a taxi for us to visit the sites all went well
Comment from Hotel Management
18 Oct 2019 by Garden hotel, Hotel Management
Dear guest: Thank you very much for staying in our hotel. Your satisfaction is the driving force for us to move forward. We sincerely welcome you next time.
4 out of 5
by A verified traveler

Posted 27 Jun 2019 on Hotels
Very good hotel located within the walls of the old city of Datong. Within short walking distance of all the main city sites such as the drum pagoda and nine dragon screen. Caves are a short taxi/bus ride away. Friendly staff though their English is limited. Brazilian BBQ buffet is a must! Spacious rooms with large beds and TVs
Comment from Hotel Management
8 Jul 2019 by SKY, Hotel Management
Distinguished Guest: Hello! First of all, thank you for choosing Garden Hotel. It's a great honor to have our service to accompany you through a wonderful time. You must be the driving force of our work! All the staff in this garden wish you and your family good health and all the best! We sincerely look forward to seeing you again.
5 out of 5
by A verified traveler from Airlie Beach QLD

Posted 6 Jun 2019 on Wotif
Unbeatable value. Pity i couldnt spend more time there
Comment from Hotel Management
10 Jun 2019 by SKY, Hotel Management
Thank you for your comments. I wish you a happy life and a happy day!
5 out of 5
by A verified traveler

A pleasant surprise

Posted 16 May 2019 on Hotels
Fantastic breakfast buffet, helpful staff, ideal location, comfortable non-smoking room available
Comment from Hotel Management
18 May 2019 by SKY, Hotel Management
Thank you for your comments. Welcome to stay in our hotel. We will take our guests as friends and family members and serve everyone who comes to our hotel with a full spirit. We look forward to seeing you again.
5 out of 5
by A verified traveler from Vancouver, Canada

Posted 24 Apr 2019
Great location with walking distance to many attractions and restaurants, good breakfast offered, and very friendly staff.
Comment from Hotel Management
25 Apr 2019 by Garden, Hotel Management
Thank you for your comments. Welcome to stay in our hotel. We will take our guests as friends and family members and serve everyone who comes to our hotel with a full spirit. We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 23 Apr 2019
Comment from Hotel Management
25 Apr 2019 by Garden hotel, Hotel Management
Distinguished guests: Hello, thank you for staying in our hotel. Welcome to recommend more relatives and friends to come and experience.
5 out of 5
by A verified traveler

Posted 21 Mar 2019
nice breakfast, great service, convenient location
Comment from Hotel Management
24 Mar 2019 by 范志强, Hotel Management
尊敬的宾客:您好!感谢您在百忙之中对我们做出了如此高的点评,我们非常高兴可以给您带来如此满意的体验,欢迎您的下次光临。