Ratings based on 45 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024 on Hotels
by A verified traveler
front desk staff
Posted 22 Jan 2024 on Hotelsgood breakfast
one front desk receptionist is not so friendly
'
by A verified traveler
Chaotic and rude female staff
Posted 12 Dec 2023 on HotelsThis hotel was recently acquired by a hospitality platform technology company 敦謙國際 founders during the pandemic and being converted to a limited-service kiosk-based hotel like many similar in Guide Hotel and Check Inn family of brands. Chaos is the best way to describe everything here and be aware that the staff doesn't know much about the hotel as they are all new, and room descriptions are highly inaccurate.
I called before booking a specific room-type asking whether it has a desk and reliable internet because I was on a business trip. Phone staff told me yes to both questions but when I arrived, the room doesn't have a desk or any flat surface at all... and the room size is definitely smaller than the description here. When I try to resolve this, I was faced with some of the rudest female staff I have ever dealt with in my extensive travel experience. The young male manager/front-desk lead saved the day and addressed my issue professionally.
I was given a room that may have gone through partial renovation or fix-up. Something look fairly new while others are in a disrepair. Half of the wall outlets do not work, so I had to resort to charge my phone in the bathroom.
Housekeeping staff is unpredictable to say the least. They threw out things I kept on the desk, while left some garbage items uncollected. They also discarded amenity items like shampoo/body wash without replenishing them. Coming back to the hotel every night is like a surprise of what can go wrong!
by A verified traveler
Posted 19 Nov 2023
Room smell like pepper spray
by A verified traveler from Lawndale
Posted 5 Nov 2023
This hotel was just purchased by another hotel when I stayed here, the staff told me that they were short-staffed upfront. They seemed very chaotic and overworked.
After checking in, I went up to my room to a sight of an open-door, messy, and uncleaned room. They quickly arranged another room for me within 15 min. Appreciate the staff's effort.
I stayed on the 9th floor, it was quiet, the room was decent, but one of the 3 curtain panels was missing.
Breakfast was a decent continental, not too many varieties of dishes.
The location is very convenient, about 15 min from Taipei station by foot.
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 14 Sep 2024 on Hotels
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by 承攜行旅重慶館, Hotel Management
親愛的貴賓您好！ 感謝您願意花寶貴時間留下評論， 您的好評不只是對我們最大的支持與鼓勵也是提供優質服務的動力，非常感謝您給予我們肯定， 有機會歡迎再來讓我們為您服務，謝謝。
by A verified traveler
速度慢
Posted 29 Jul 2024 on Hotelscheck in速度超級慢，身分證給了、英文名字給了、訂單編號都給了，還能摸個老半天找不到，是有幾萬個客人嗎…房間隔音也普普，淋浴間設計也有問題，淋浴間外放地墊，只要門打開，地墊就被推走了。唯一優點大概只有地點吧？
Comment from Hotel Management
29 Jul 2024 by 承攜行旅重慶館, Hotel Management
親愛的貴賓您好！ 感謝您願意花寶貴時間留下評論， 您的好評不只是對我們最大的支持與鼓勵，同時您於評論中提到的問題也會交由旅館相關部門檢討，非常感謝您給予我們肯定及建議，我們全體同仁都備感榮幸，也會繼續致力於提供最佳的住宿體驗，有機會歡迎再來讓我們為您服務。
by A verified traveler
良好住宿
Posted 13 Jun 2024 on Hotels隔音不佳，但近寧夏夜市、台北車站，房間也乾淨（浴室門關不起來）
Comment from Hotel Management
12 Jul 2024 by FO AMBER, Hotel Management
親愛的貴賓您好！感謝您願意花寶貴時間留下評論，您的好評不只是對我們最大的支持與鼓勵，同時您評論中提到的問題也是我們提升服務的動力，非常感謝您給予我們肯定及建議，我們全體同仁都備感榮幸，也會繼續致力於提供最佳的住宿體驗，有機會歡迎再來讓我們為您服務。
