Ratings based on 352 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
This apartment had everything we needed and good value, separate bedroom, kitchen, laundry (although the washing machine didnt work and was replaced when requested and the stove was dangerous!) Sadly the property could be so much more with a little updating of amenities. The dryer didn't function either, just tumbled hot wet clothes, the electric kitchen stove was of the old style and the indicator knobs spun around so you didn't know what setting or which hotplate you were on! Very dangerous and yet there was a note on the wall saying if smoke detector summoned fire brigade the tenant was liable for costs..... not cool! Bathroom needed updating; taps corroded and silicone had mold underneath. Good points; excellent air conditioning, quiet room (3rd floor), nice swimming pool, a comfy bathtub, close to city center and shops. Woolworths on the next block.
Comment from Hotel Management
1 Oct 2024 by SV, Hotel Management
Hi Robert,Thank you for your feedback. We will look into the points that you raised with our maintenance team. We appreciate your stay and we will be looking forward to your next stay with us.Regards,Front Office Team
by A verified traveler
Posted 21 Jul 2024 on Wotif
the only complate was l got noise from the room next door
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Metro for me
Posted 17 Jun 2024 on HotelsThe Hotel is geographically perfect with shopping, transport and dining choices all with walking distance.
Checking in after 10pm is hassle free as the staff message a code number to your phone for the after hours key box, then they clearly explain entering the hotel.
The hotel is quiet, feels very safe and secure.
The staff are friendly and respectful.
My room was perfect for me, with a very comfortable bed, and I enjoyed the fixed containers of creams/ shampoo. This made the shower very safe and no slippery floors or loose soap.
The night view from the room was delightful and it was great to beable to open the small sliding windows.
Totally recommend this hotel
Comment from Hotel Management
19 Jun 2024 by SV, Hotel Management
Dear Christine,Thank you for your recent stay and review. We are glad that you have enjoyed your stay and we will be looking forward to your next visit.
by A verified traveler
Posted 18 May 2024
There is limited house keeping.
Comment from Hotel Management
22 May 2024 by SV, Hotel Management
Thank you for your feedback Kewwon, other than Sundays and Public Holidays our rooms receive a light service daily and a full service every 3rd day of stay. If guests place a "Do not disturb" sign on their door during housekeeping hours, then their rooms will not be accessed. We hope that this has assisted you with your concern.
by A verified traveler
Posted 13 May 2024 on Wotif
Convenient to a lot of areas, you could walk to the grocery store. The staff were always very helpful and friendly. The rooms were clean and tidy, the kitchenette was well stocked with pans, crockery and everything that was needed. Microwave, iron and ironing board. Enjoyed our stay.
Comment from Hotel Management
22 May 2024 by SV, Hotel Management
Hi Feliksa,Thank you for your stay and review. We are glad that you have enjoyed your stay with us and we will be looking forward to your return.
by A verified traveler
Posted 18 Apr 2024 on Wotif
Friendly attentive staff, generous room size.
Comment from Hotel Management
29 Apr 2024 by SV, Hotel Management
Dear John,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.
by A verified traveler
Posted 14 Apr 2024
Accommodation comfortable and spacious. Centrally located for all my needs.
Comment from Hotel Management
29 Apr 2024 by SV, Hotel Management
Dear Heather,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.
by A verified traveler
Krish review
Posted 7 Apr 2024 on HotelsAll good. I was bit concerned about night time arrival. But it was very well handled.
Comment from Hotel Management
29 Apr 2024 by SV, Hotel Management
Dear M,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.
by A verified traveler
Posted 6 Apr 2024
Nice apartment setups
Comment from Hotel Management
29 Apr 2024 by SV, Hotel Management
Dear Thomas,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.
